Requisition ID: 99142 Join the Global Community of Scotiabankers to help customers become better off.
Global Technology Services (GTS) Cloud Operations & DevOps (CODO) provides operational support for our cloud offerings (Google Cloud, Microsoft Azure and Scotiabank’s Private Cloud). GTS is accountable for planning, engineering and 24x7 operations of all global infrastructure supporting Scotiabank. We deliver the full range of IT infrastructure services inclusive of the public and private cloud, traditional data centers and our branch locations. Our services include architecture, engineering and operational support of our networks, systems and databases as well as end-user support for over 90,000 Scotiabank employees. GTS is a team of over 1,800 people located in 15 countries, with our primary locations in Toronto and Mexico City.
Reporting to the Director - Scotiabank Cloud Operations & DevOps, you will combine your technical abilities, strategic thinking and detail-oriented execution in a fast-paced, dynamic 24x7x365 environment.
Is this role right for you?
You want to be a part of a team that strives to constantly improve on the reliability of our systems through continuous improvements on how we run infrastructure (e.g., performance management, disaster recovery, monitoring & access management), tools and processes.
You enjoy working with application teams to deliver continuous improvements to applications and support the transformation of our approach to both operations and development (e.g., code testing automation and deployment tools and processes).
You excel at coordinating technical resources from many different support teams to deliver new services and solutions in our cloud environments
You thrive on becoming a trusted advisor to customers via your enthusiastic social engagements and technical depth, while balancing internal resources to meet internal demands.
You excel at developing test cases and confirm software deficiencies; as well as working closely with Cloud Administrators and Engineers on timely workarounds and fixes to the product, verifying fixes and coordinating delivery.
You can be counted on for responsive and proactive communications, at the highest level of customer satisfaction in every interaction; portraying an accurate sense of urgency and professionalism when interacting with customers.
Proactive issue tracking is a part of your DNA; documenting as you go, and able to provide reporting at appropriate intervals and relevant levels to the team and management.
You enjoy learning and propagating that knowledge through written and verbal technical training. That documentation comes in the form of incident notes, technical articles, and contributing to knowledge base and forums with specific areas of expertise.
Do you have the skills that will enable you to succeed in this role?
You have solid communication (verbal/written) skills in English. The same in Spanish is an asset.
You have at least 5+ years of hands-on technical working experience in the following:
Red Hat Enterprise Linux (RHEL) v.6/7 system operations & administration and Logical Volume Manager (LVM) & user management
Microsoft Windows 2012/2016 server operations & administration
You can demonstrate a high level of technical working knowledge of network operations (e.g., DNS, TCP/IP, Load balancing, DMZ, routing protocols, firewalls etc.).
You also have at least 2 years of hands-on technical working experience in resource management, systems analysis & monitoring of Google Cloud Platform (GCP) and/or Microsoft Azure hosted infrastructure & systems .
You have 2+ years experience in Continuous Delivery such as: BitBucket/Jenkins/Artifactory
You have hands on practical experience in the use of backup and archiving tools (e.g., Azure/GCP native backup tools, plus Cohesity would be an asset).
Post-secondary education in Computer Science or Engineering or in a related field of study.
What's in it for you?
You will stay on the leading edge of cloud technology and adoption as Scotiabank continues its aggressive digital transformation. The Bank will provide a dynamic, fast-paced, flexible and very progressive working environment that will allow your creativity and energy to prosper and thrive.
You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We also foster an environment of innovation and continuous learning.
We are technology partners who help the business transform how our employees around the world work.
While we currently work remotely from home, when it is deemed safe to return physically to work, our primary location in downtown Toronto is:
Design focused on enabling collaboration through both environment and technology.
Located in the heart of Toronto’s financial district, the work site is located right above the TTC’s Line 1 King subway station. This location has access to The PATH & is located minutes from GO Transit/VIA Rail hub at Union Station; as well as the TTC’s King 504 streetcar line.
Minutes from the Gardiner Expressway & the DVP.
Located next door is The Commons, a dining space for employees, where breakfast & lunch are served. Also, The Bean server hot/cold beverages & snacks with plenty of room to lounge & recharge. Also, many meal/snack options + shopping & services for your everyday needs in The PATH without venturing outside.
Location(s): Canada : Ontario : Toronto
As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.