Job Description

JOB SUMMARY

Fast Paced, Progressive, Savvy, Industry Leader, Rewarding. That’s Superior!

We are on a roll and we have an immediate need for ambitious sales oriented people who want to personally contribute to our phenomenal growth.

If you fit the profile of a bright inside sales person who enjoys being a winner, likes to contribute to the company successes, feels comfortable working at a head office, and wants the opportunity to progress in their career then we need to talk now!

Reporting to the Manager Inside Sales, the  Inside Sales Representative, (ISR)  is responsible for contact with customers and potential customers with the intent of promoting and selling our Superior Propane products and services. The ISR will provide "best in class" customer service to all existing and new customers.  The ISR is a key member of the Sales Team, working collaboratively with Territory Sales Representatives, Key Account Managers, and the Sales management team. 

MAJOR ACTIVITIES

  • Generate revenue growth by proactively seeking new business opportunities and fulfilling marketing campaigns.
  • Take lead in residential business growth through increasing number of profitable customer accounts and increasing retention rates.
  • Qualify potential customers and identify their needs to either handle the sale or forward to appropriate Territory Sales Representative.
  • Provide accurate technical and product information and proposals on company. Negotiate offer with potential customers, close the sale, and track results.
  • Process and complete accurate and timely set-up, including credit check of customer accounts
  • Collaborate with the appropriate groups as required, to facilitate end-to-end customer setup completion including installation and first delivery.
  • Carry out outside sales efforts as defined by operations and sales management.
  • Consistently meet assigned sales targets.
  • Provide “best in class’ customer service by consistently applying and leveraging developed procedures and processes to effectively answer customer inquiries, resolve customer issues and manage customer expectations.

JOB REQUIREMENTS

  • High School Diploma or equivalent required, with some post-secondary education.
  • Minimum 2 year of prior experience in a call centre environment.
  • Demonstrable sales achievement and attainment of sales targets
  • Exceptional customer service skills that are supported by strong oral and written communication skills.
  • Attention to detail to ensure accuracy on all customer related information.
  • Computer literate, specifically Microsoft Office suite and web-based CRM tools including Salesforce.
  • Ability to work effectively as a member of a team, but also self-disciplined with initiative to work independently.
  • Experience in a commodity transaction sales environment is an asset.
  • French speaking (bilingual) a requirement.

What’s In It For You

Working for the industry leader, not only will you have a tremendous amount of brand recognition, you will also have a name behind you that opens doors and ensures that your calls will be answered.

You’ll be set up for success with a development plan that includes ongoing training and access to industry leading tools and processes. You’ll also have the best of the best around you in other areas of the business, so you’ll always have the support you need to exceed customer expectations.

Whether it’s our mySuperior customer web portal, or our exclusive Smart Tank monitoring and reporting technology, you’ll have a number of competitive differentiators to give you an advantage in the marketplace, and ensure you the best chance of success.

Because we don’t expect you to do this out of the kindness of your heart, we also offer a very attractive compensation package that includes base salary and commission. 

We’ll challenge you and help build your skills with the potential for other great opportunities at Superior Propane.

What’s Next

If you’re interested in this opportunity, and believe that you’ll be a good fit within Superior’s culture, please apply in confidence with a cover letter and resume.

Here at Superior Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us to let us know how we can enhance your experience.  


Save Job