Job Description

Are you looking for a challenge in a global environment? Do you like to communicate and interact closely with our external & internal customers and partners? Are you an authentic, engaged and motivated team player who is eager to constantly learn and evolve?

SoftwareONE is one of the fastest growing companies in the IT sector, with over 40% growth per year over the last 5 years – join us and be part of our growth story! Privately owned since 1985, SoftwareONE is redefining the technology solutions landscape as the thought leaders in Software Portfolio Management (SPM) services. By combining our commercial, technology, compliance and governance expertise into a balanced SPM service offering, we support our customers by ensuring their IT investments are cost-effectively road-mapped towards their unique business needs.

The Inside Sales Executive works together with the Business Development Manager to develop and maintain relationships with new and existing clients in order to increase revenue and ensure that SoftwareONE products and services consistently meet client needs. Responsible for providing sales quotations, sustaining and renewing client contracts, answering customer queries and pursuing new customer opportunities.

  • Ability to establish and expand relationships within each customer.
  • Grows and maintains existing customer and partner relationships through proactive activity.
  • Receives incoming calls and makes outbound calling to customers as needed.
  • Day-to-day customer and partner requests which include licensing knowledge and proposal/quote creation, along with opportunity management.
  • Supports the sales effort and updates the database and communicates changes within the company.
  • Opportunity creation and management with aligned BDMs and set up customers in SoftwareONE internal systems
  • Develops strong knowledge of leading industry trends through ongoing training with software publishers.
  • Works within agreed customer SLAs
  • Acts as key resource for leading industry volume license offerings.
  • Demonstrates ability to close sales and overcome customer objections.
  • Works collaboratively with assigned Business Development Manager to develop an overall territory account plan which will maximize opportunities and generate sales activity with customers and partners.

Knowledge, Skills and Abilities Required:

  • Knowledge of operational policies and procedures; customer service and sales probing techniques; and developing and maintaining long-term business relationships.
  • Ability to analyze data, identify trends and develop recommendations for improvement; research and solve complex, multi-faceted problems; work independently and show initiative; maintain a positive attitude; handle large volumes of work and meet tight deadlines; adapt to and embrace change in a rapidly changing environment; lead and mentor by example; maintain and promote good client relations, maintain confidentiality of sensitive information.
  • Skilled in relati
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