Integration Consultant - SAP SuccessFactors, SAP CPI, Dell Boomi

KPMGIndia (India, India) 22 days ago

Role summary

Provide a brief description and purpose of the role. Include the impact of performing these responsibilities on KPMGI goals and objectives

Consultant - Systems Specialist is responsible for providing expertise related to the design, delivery and support Global People applications integrations and SuccessFactors solutions. This role requires specialization in SAP SuccessFactors, Dell Boomi, SAP Cloud Platform Integration (CPI). This role supports the SuccessFactors module solution development including gathering business requirements from key stakeholders, identifying and implementing solutions as well as providing ongoing support both global and local stakeholders.

Key accountabilities

Please describe the key accountabilities and approximate percentage of time spent on each below. Percentage of time should add up to 100%. Please note that 5 to 7 accountabilities are normally required to describe the role.

% of Time



Develop, deploy and monitor the Dell Boomi/ CPI solutions as per the architecture designed by the solution architect


Supports SuccessFactors enhancements and other process design/re-engineering

Implementation/ roll out SuccessFactors projects (EC Lite, Qualtrics)


Provide L3 support to the team/ Train the team/ Train new joiner

Integration Development & SuccessFactors Solutions Design

  • Gathers business requirements, designs & implements integration solutions as identified and approved by key stakeholders, including:

  • Understanding business needs and translating into technical solutions across all SuccessFactors modules

  • Preparing functional specifications

  • Ability to run business workshops and present integration/ SuccessFactors solution architecture to all audience types

  • Collaborating with vendors, member firms, solution architects, QA, ITSG and GPTS to develop and test solutions

  • Proactively tests and resolves any issues identified with SuccessFactors enhancements

  • Provide expertise to the change board and adjust integrations/ SuccessFactors based on approved Change Requests

L3/ L4 Support

  • Responsible for resolving all SuccessFactors, Qualtrics, Boomi and CPI integration & data model-related support tickets, including:

  • Assisting GPTS team with escalated tickets

  • Escalating tickets to SAP and coordinating resolution between all relevant parties (ITS Global, SAP, member firm, GPTS, etc.)

  • Proactively monitor and resolve issues from all integrations into Global People application (SFSF, Qualtrics, Degreed, etc.)

  • Provides expertise & guidance to member firms regarding inbound and outbound integrations

  • Train the team on the enhancements to SuccessFactors solutions/ integration across all portfolios

“Everyone a Leader” Competencies

Whilst it is expected that colleagues will be able to demonstrate competence in all areas if the Everyone a Leader Framework some roles require greater demonstrability in particular competencies. Please list those that without, the job would be difficult to perform at a fully competent level.


Drives quality, advance an ethical environment, applies a strategic perspective, makes sound decisions, build collaborative relationships.

  1. Champion inclusion: Creates an environment in which all people feel like they belong

  2. Drive quality: Delivers high-quality products and exceptional service that provide value and exceed client expectations

  3. Advance an ethical environment: Takes personal responsibility for the ethical environment of the firm and encourages others to do the same

  4. Apply a strategic perspective: Uses diverse sets of inputs to develop a broad perspective on business and people issues

  5. Make sound decisions: Exercises sound ethical and business judgment when making decisions

  6. Foster innovation: Embraces a culture of innovation and experimentation to create value

  7. Demonstrate self-awareness: Focuses on self-development and continuous learning, using insight to build capability and confidence

  8. Build collaborative relationships: Connects with individuals, teams and organizations to build lasting, collaborative relationships that enable global, firm-wide growth

  9. Develop and motivate others: Engages teams, instills confidence, and coaches people to find meaning in their work and achieve exceptional results

Technical Skills & Qualifications

Indicate the mandatory qualifications and technical skills required to perform the job at a fully competent level. Note: the qualifications and technical skills must be critical to the effective performance of the job and without which the job would be difficult to perform at a fully competent level.

Please list the technical skills required to perform this role

  • Expert specialization in Dell Boomi, SAP CPI, SuccessFactors & SuccessFactors Integration Center

  • Expertise in Implementing SaaS Based Solutions

  • Expert knowledge in SuccessFactors Performance & Goals and Learning module

  • Knowledge of RBP Set up in SuccessFactors & Structural Authorization in SAP

  • Knowledge of Qualtrics integrations

  • Certifications in SuccessFactors PMGM, LMS, Dell Boomi, SAP CPI

Description of level of Qualifications

  • Bachelor’s degree and/or equivalent work experience

Experience & Knowledge

Indicate the experience and knowledge required to perform the job at a fully competent level.


Please describe below experiences/knowledge required:

  • 6 to 8+ years of working experience in the Information Technology with extensive HCM Background

  • Expertise in studying and mapping existing business processes to SAP/SuccessFactors applications.

  • Expertise in implementing Single Sign On Set ups

  • Familiarity with various SuccessFactors Modules like Performance & Goals, Succession Planning, Employee Central & Learning

  • Knowledge of RBP Set up in SuccessFactors & Structural Authorization in SAP

  • Good understanding of all aspects of the Human Resources business process and translation of business requirements into SAP solutions.

  • Strong communication and presentation skills

  • Ability to collaborate with various business stakeholders in an ambiguous landscape


Primary Location: India

Other Locations:

Job: Assistant Manager %26 Below



Employee Status:

Job Type:

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Job Posting: 19-02-2021, 11:55:06 AM

Integration Consultant - SAP SuccessFactors, SAP CPI, Dell Boomi

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