Internship-Information Management | Emergency Response (Technical Communications, Design, and Coordination) [Temporary]
Org. Setting and Reporting
The Office of the United Nations High Commissioner for Human Rights (OHCHR) is the Secretariat Department responsible for strengthening international human rights mechanisms; enhancing equality and countering discrimination; combating impunity and strengthening accountability and the rule of law; integrating human rights in development and in the economic sphere; widening the democratic space; and early warning and protection of human rights in situations of conflict, violence and insecurity.
This announcement broadcasts international internship assignments with the Emergency Response Section (ERS). Located in the Field Operations and Technical Cooperation Division (FOTCD), which is responsible for coordinating the development and implementation of OHCHR's country engagement strategies, the Emergency Response Section coordinates rapid response activities and provides specialized technical and operational support to field presences, geographic sections and OHCHR leadership in the areas of peace missions, early warning and preparedness, fact-finding, investigation, establishment and running of field presences and humanitarian action. The Emergency Response Section comprises the Humanitarian Action Unit (HAU); the Information Management and Data Analytics Unit (IMDAU); the Investigation Support Unit (ISU); and the Risk Analysis & Prevention Unit (RAPU).
Based in Geneva, Switzerland, under the general guidance of the Head of the Section, the intern will work in coordination with the Information Management (IM) and Data Analysis colleagues to support information management initiatives and reports to the respective Coordinator/Information Management Officer in the area of assignment. The assignment may be offered for an initial period of three (3) months, with the possibility of extension up to a total combined period of six (6) months, upon further approval by the supervisor, and an initial commencement date ranging/starting from December 2020 to December 2021.
PLEASE NOTE THAT DUE TO THE COVID-19 PANDEMIC AND RESULTING GLOBAL TRAVEL RESTRICTIONS, THE INTERNSHIP WILL ONLY START ONCE THESE RESTRICTIONS HAVE BEEN LIFTED THEREFORE, INTERESTED CANDIDATES ARE ENCOURAGED TO INDICATE THEIR LATEST DATE OF AVAILABILITY TO START THE ENGAGEMENT.
This internship is an UNPAID and full-time engagement that provides a framework through which students from diverse academic backgrounds gain exposure to the work of the United Nations by way of their service within Secretariat entities. Applicants should have a demonstrated keen interest in the work of the United Nations with a personal commitment to the ideals of the Charter, and have the demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs - which includes willingness to understand and be tolerant of differing opinions and views.
THE UNITED NATIONS IS COMMITTED TO BUILDING A DIVERSE AND INCLUSIVE WORKFORCE AND WELCOMES APPLICANTS FROM DIVERSE BACKGROUNDS AND COMMUNITIES, INCLUDING BUT NOT LIMITED TO MIGRANTS AND/OR PERSONS WITH DISABILITIES. APPLICANTS SHOULD INDICATE THEIR PRESENT MATRICULATION STATUS AND PERIOD OF AVAILABILITY IN THE APPLICATION COVER LETTER.
The intern shall support OHCHR in fulfilling its mission: to work for the protection of all human rights for all people; to help empower people to realize their rights; and to assist those responsible for upholding such rights in ensuring that they are implemented.
Daily responsibilities of Information Management (Technical Communications, Design, and Coordination) interns will depend on the individual's background and duties may include but are not limited to supporting projects and/or activities within the Section, and in particular, the intern may: Deliver support for technology tools; Understand user requirements, coordinate user feedback; Develop tutorials and support materials for the user community; Assist in creating of a variety of info-graphics to explain existing and new information management tools, processes, skills, et cetera; Assist in creating tutorials to explain existing and new information management tools, processes, skills, et cetera; Investigate and design creative marketing plans and/or outreach plans for the products being created; Establish procedures around developing and maintaining a community of practice around tools and systems; Provide summary explanations to the Section on the latest tools and emerging trends in the above and other related areas; and Establish sustainable networks to foster community around the products and tools; Participate in information management discussions and the design of sustainable visualization solutions including templates and icons; and Perform other tasks as requested by the respective supervisor, as appropriate.
PROFESSIONALISM: Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations.
CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed.
TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; Understands applicability and limitations of technology to the work of the office; Actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology.
To qualify for the United Nations Secretariat internship programme, applicants must, at the time of their submission, be enrolled in a graduate school programme (i.e. Master's degree or equivalent degree, or higher) or in the final academic year of a first-level university degree programme (i.e. Bachelor's degree or equivalent degree) preferably in the area of information science, geographic information systems (GIS), data science, communications, design or a related field, OR have graduated with a university degree as defined above AND, if selected, must commence the internship on the date specified in the acceptance letter.
APPLICANTS ARE NOT REQUIRED TO HAVE PROFESSIONAL WORK EXPERIENCE FOR PARTICIPATION IN THE PROGRAMME.
English and French are the working languages of the United Nations Secretariat. For this internship, fluency in English is required. Knowledge of another United Nations official language would be an advantage (i.e. French, Arabic, Chinese, Russian or Spanish).
Incomplete applications/personal history profiles (PHPs) will not be reviewed. Hiring managers will directly contact short-listed applicants for an interview. For this reason, in the application cover letter it is important that you:
- Specify your interest in OHCHR, its human rights mandate, including information management in the area of emergency response;
- Indicate scheduled graduation for university studies underway or recently obtained academic degree;
- Indicate information technology (IT) skills and programs in which you are proficient; and
- Specify your period of availability and earliest commencement date.
IN ADDITION TO SPECIFYING THREE REFERENCES IN THE SUBMISSION, APPLICANTS ARE ADVISED TO SUMMARIZE THEMATIC AREA AND/OR GEOGRAPHICAL PILLARS OF INTEREST IN THE APPLICATION COVER LETTER.
Download the United Nations Universal Declaration of Human Rights (UDHR), which is available for the hearing impaired, in both official working languages at:
FAMILY RELATIONS: Applicants who are children or siblings of a staff member shall not be eligible to apply for an internship at the United Nations. For the purpose of participation in the internship programme, "child" means: (a) the child of a staff member; (b) the child of the spouse of a staff member (stepchild); or (c) the son- or daughter-in-law of a staff member. "Sibling" includes a half-sibling or step-sibling.
CONDITIONS AND TERMS: Download the Secretariat UN Internship programme administrative policy in either of the Organization's official working languages (i.e. English and French) at: [...]
APPLICATION PROCESS: You may view the full list of United Nations Secretariat employment opportunities at: [...] Qualified individuals who have created an Inspira account may apply directly at: [...]
WORKING HOURS: Interns must adhere to the established weekly working hours of the duty station where the assignment is located. Working hours shall not exceed 5 days per week (40 hours), including one hour lunch break.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira..
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.