We are hiring enthusiastic & fast-learner, aspirational freshers! This will be a 3 month(s) long internship programme where a full-fledged grooming session will be held in the first month. You will start receiving monetary compensation from the second month. More than that, you'll be equipped with all the skills on your preferred landscape. We don't have an employee-recruiter work atmosphere here, rather we're like a family! We have 5 openings for the time being. Apply to whichever suits you the best.
1. SEO Writer
Creating concise, eye-catching, and innovative headlines and body copy
Researching and organizing facts and sources
Consistently brainstorming and collaborating with team for new ideas and strategies
Building a following for brand on social media with creative work
Researching markets and industries to compare and create content that is innovative and original
Collaborating with campaign managers, creative team, and designers
Writing a wide variety of topics for multiple platforms (website, blogs, articles, social updates, banners, case studies, guides, white papers, etc.)
Excellent verbal and written communication skills
Excellent grasp of English language
Creative and innovative thinker and planner
Confident in producing work across multiple platforms
Able to align multiple brand strategies and ideas
Assists team members when needed to accomplish team goals
Able to multitask, prioritize, and manage time efficiently
Self-motivated and self-directed
High school degree or equivalent; Bachelor’s degree in creative writing, journalism, English, or related field preferred
Three to four years’ experience writing for a large agency or corporation
Ability to work independently or as an active member of a team
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and Google Docs
Good interpersonal skills and communication with all levels of management
Able to work in a fast-paced environment
Strict adherence to company policies and style
Extensive knowledge of the company, brand, and product preferred
Ideal candidate will have a positive attitude and be a problem-solver
Familiarity with keyword placement and SEO
2. Trend Researcher
Analyze data and information to find ways to improve operations
Inform and advise various levels of management and stakeholders
Meet with clients and vendors to discuss procedures
Develop and conduct user surveys
Analyze habits and data available from competitors
Research market and industry trends and patterns
Create detailed reports of findings
Simplify findings into presentations
Organize and store data for future research projects
Document all data and research procedures
Organize and conduct focus groups of project users
Compare ROI with past numbers
Create diagrams and documentation to pinpoint problems and solutions
Implement tests of processes, policies, and protocols
Identify and understand problems through forecasting, gap analysis, quantitative reporting, research, and statistical analysis
Recommend changes and improvements based on research findings
Write reports, white papers, and other published documents
Compile and analyze data points
Bachelor’s degree in computer science, business, IT, management, administration, economics, or information science
Two years experience in an applied research or data management environment; experience in IT, economics, business/systems analysis, quality assurance, or relevant position
Able to manipulate large, complex data sets using a variety of software applications (SPSS, SAS, Excel, Microsoft Office Suite), including the use of relational databases
Able to perform statistical analysis
Skilled knowledge in generating process documentation
Strong written and verbal communication skills with technical writing skills a must
Able to multitask, prioritize, and manage time efficiently
3. Customer Service Representative
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
4. Social Media Moderator
Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
Set up and optimize company pages within each platform to increase the visibility of company’s social content
Moderate all user-generated content in line with the moderation policy for each community
Create editorial calendars and syndication schedules
Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
Proven working experience in social media marketing or as a digital media specialist
Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
Demonstrable social networking experience and social analytics tools knowledge
Adequate knowledge of web design, web development, CRO and SEO
Knowledge of online marketing and good understanding of major marketing channels
Positive attitude, detail and customer oriented with good multitasking and organisational ability
Fluency in English
BS in Communications, Marketing, Business, New Media or Public Relations
Conduct market research to find answers about consumer requirements, habits and trends
Brainstorm and develop ideas for creative marketing campaigns
Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc.)
Liaise with external vendors to execute promotional events and campaigns
Collaborate with marketing and other professionals to coordinate brand awareness and marketing efforts
Plan and execute initiatives to reach the target audience through appropriate channels (social media, e-mail, TV etc.)
Assist in analyzing marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies
Undertake individual tasks of a marketing plan as assigned
Proven experience as marketing specialist or similar role
Thorough understanding of marketing elements (including traditional and digital marketing such as SEO/Social media etc.) and market research methods
Demonstrable experience in marketing data analytics and tools
Solid computer skills, including MS Office, marketing software (Adobe Creative Suite & CRM) and applications (Web analytics, Google Adwords etc.)
Knowledge of HTML, CSS and web development tools (e.g. Dreamweaver) desired
Well-organized and detail oriented
Exceptional communication and writing skills
Commercial awareness partnered with a creative mind