Operations Investment Analyst

Colrepfin Ltda (Bogotá, Colombia) Publicado hace 2 días

The Cash and Trade Proc Analyst 2 is an intermediate level role responsible for managing technology projects throughout the entire system development lifecycle in coordination with the Transaction Services team. The overall objective is to research and implement sustainable technology solutions, increase efficiency and reduce costs.


  • Research, identify and recommend technology capabilities that enable the reduction of client inquiries and manual touch points
  • Research current treasury and client operational trends and suggest solutions
  • Work in partnership with vendors, technology, and client operations teams to prototype innovative solutions
  • Propose and implement solutions that will increase operating efficiency and lead to an improved client experience
  • Assist efforts to help drive high rates of client adoption
  • Ensure requirements are clearly stated and that business and client needs are met throughout development
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 0-2 years of experience in a related role
  • Proven system development lifecycle skills
  • Proficient understanding of emerging technologies
  • Effective verbal and written skills
  • Effective analytic and presentation skills


  • Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Key Responsibilities:

  • Day to day management of L2 client queries
  • Liaising with Production support & Development support team to resolve exceptions found during daily monitoring and to seek any enhancements/ systemic changes
  • Ensure that the process manuals are appropriately updated and sign-offs are in place
  • Understand, troubleshoot, and quickly solution complex queries that can run over multiple platforms
  • Proactively identify client issues, and recommend solutions
  • Provide coverage and leadership across all our internal partners, Liquidity Product, Client coverage, Electronic Banking, Client Delivery, Implementations, Technology and Support areas
  • Facilitate accurate and timely resolution of all system outages engaging with all relevant partners such Tech, Product and Client Service teams to mitigate client impact
  • Ad hoc projects as directed by Section Manager/Team Leader


  • Strong analytical and problem solving skills
  • Clear communicator ability to relay precise information both orally and in writing
  • Willing to learn and develop
  • Flexibility
  • Client focused
  • Ability to manage and deal with difficult internal and external customers
  • A high degree of accuracy and attention to detail
  • Work well under little to no direct supervision to perform job functions
  • Ability to work in a team environment
  • Ability to work in a pressured environment and meeting deadlines
  • Excellent organization and administrative skills


  • Bachelors degree in Business, Finance or other relevant discipline
  • Treasury, Investments or Cash Management knowledge desirable

Working Hours

2 FTE 11am to 8pm

1 FTE regular time


Job Family Group:

Operations - Transaction Services


Job Family:

Cash Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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