At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

Are you ready for a rewarding career?

Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

Come and join our community!

Job Type

Full Time

General Description

Provided technical leadership in the creation, establishment and maintenance of the information technology/security risk framework, processes, and controls, taking into consideration the overall business strategy, legal/regulatory requirements, and other best practices. Perform security assessment to applications, systems, and vendors. Manage the various risks, which may threaten the very success of the organization and propose methodologies to eliminate or minimize them.

Essential Duties and Responsibilities

  • Coordinate the request of information for internal and external audits and regulators.
  • Review and analyze the deficiencies identified by internal and external audits and regulators.
  • Support in the review and documentation of remediation and action plans of identified deficiencies.
  • Communication with the business areas to request information necessary to carry out the analysis.
  • Carry out assessments to determine the impact of deficiencies.
  • Documentation and updating of internal procedures.
  • Process evaluation and identify improvements.


Bachelor's Degree in Computer Engineering or Computer ScienceBachelor's Degree from an accredited University/College in Information Systems or related fields


Five (5) years of related experience.

Certifications / Licenses

The following certifications and/or licenses are not required but, desirable Certifications and licenses preferable CISA, CISM and CISSP.

Knowledge, Skills and Abilities (KSA's)

  • Strong business acumen: ability to understand the needs and concerns of business stakeholders and colleagues and respond promptly and effectively to stakeholder requests. Ability to conduct analysis on work procedures, business results, and recommends changes to improve the effectiveness of the business's management.
  • Communication skills: effectively interact with internal and external stakeholders. Ability to foster trusting relationships with colleagues and clients. Highly develop written and verbal communications skills in English. Presents numerical data effectively. Superior communication and interpersonal skills. Excellent report-writing and presentation skills. Polished in preparing presentations, executive summaries, and business reports in English for executive audiences.
  • Analytical skills: Stays focused on main issues, prevents irrelevant issues or distractions from interfering with timely completion of assignments. Collects, research and complements data; Synthesizes complex or diverse information. Demonstrates attention to detail; Applies design principles; Generate creative solutions. Strong quantitative, research and analytical skills. Experience with data analysis, persuasive and informative writing, workload management, and process management.
  • Problem Solving: Identifies and resolves problems in a timely manner; Develops alternative solutions.

Knowledge, Skills and Abilities (KSA's cont.)

  • Project Management: Ability to prioritize and work with multiple projects and tasks with minimum supervision; self-direct and task switch between strategic and tactical initiatives regularly. Capacity to achieve results according to plan ensuring the expected quality. Excellent organization capacity to define priorities, meet deadlines, and flexible to change. Knowledge on project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports. Must demonstrate leadership, logic, and reasoning skills.
  • Operational/Regulations Processes: Knowledge on budget administration, resources allocation, organization’s policies, and regulations. Ability to establish, conduct and track operational processes properly.
  • Computer and technological skills: Proficient in MS O365; knowledge of coding and programming.

Region Locations

Puerto Rico

Work Schedule



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Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties, and responsibilities of the position. The specific details of each position are described in the employee’s objectives within the performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

If you have a disability and need assistance with the application process, please contact us [email protected]. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you are a California resident, please click here to learn more about your privacy rights.


Popular is an Equal Opportunity Employer

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