Unum is a company of people serving people. As one of the world’s leading employee benefits providers and a Fortune 500 company, Unum financial protection benefits help protect more than 33 million working people and their families from the financial impact of illness or injury. Unum's three distinct, but similarly focused US businesses – Unum US, Colonial Life, and Starmount Life – are each a market leader in making disability, life, accident, critical illness, dental, and vision insurance accessible in the workplace. Unum Ireland based in Carlow is a strategic software development and services centre for Unum, specialising in the creation of innovative and customer centric software solutions. Our culture is characterized as innovative, creative and with a continuous improvement mindset that leads our way of working and permeates everything we do, from meeting the needs of our customers quickly and efficiently to developing the skills and expertise of our employees. Using leading-edge technology and information systems, Unum Ireland offers excellent career opportunities in IT.
This is the second in a five-level career path. Individuals in this position are responsible for developing project management knowledge and skills and applying project tools and techniques to manage small to medium project activities. Project activities include but are not limited to: establishing clear and achievable objectives, planning and directing people to reach objectives, balancing competing demands for quality, scope, time, and cost, and adapting to different concerns and expectations of stakeholders. They should be able to manage a project without extensive knowledge of the subject matter.
Principal Duties and Responsibilities
Project Management (IT Infrastructure Architecture and Engineering)
Delivers results for small to mid-size project initiatives within established timeframes and quality measures.
Utilizes basic project management skills and Systems Development Lifecycle (SDLC) methodology (or other industry methodology) to manage assigned projects.
Consults with business leaders to translate a project idea into a defined project with goals, objectives and scope.
Identifies resources needed, negotiates with people managers as required to lead project teams, ensuring clarity of project roles and responsibilities, so that all project plans are completed within defined timeframes, meeting objectives and strategic goals.
Develops and implements communication and reporting mechanisms to manage issues, risks, and timely delivery of initiative results. Translates project goals and objectives into a defined future state and project success measures that can be understood by the project stakeholders, project team, and others.
Ensures business needs and objectives are effectively captured in functional and non-functional business requirements for a system, process, or workflow.
Oversees business requirements to meet expected business solutions and traces delivery of requirements through testing to final implementation, with mentoring by a more experienced project manager, as needed. Generally, understands business requirement management and quality management in order to provide expected business solutions.
Manages project quality through activities such as conducting appropriate reviews, obtaining approvals, and taking corrective action when necessary, with mentoring by a more experienced project manager, if applicable.
Ensures that project documentation is complete, current and archived appropriately.
Proactively identifies barriers and resolves issues, determines contingency plans (executing as needed) while mitigating risk. Escalates issues to appropriate audiences for awareness and/or additional support.
Assists IT Leaders with updating technical roadmaps
Proactively establishes and maintains cooperative, productive partnerships on current projects and deliverables, with additional guidance as needed.
Promotes the benefits of change and acts as a catalyst for change within the organization, as well as adapts to change imposed by others.
Organizes and directs the activities of the project team. Prioritizes tasks to meet deliverables and commitments on time. Ensures that project members’ time and experience is well utilized. Recommends alternatives/options to minimize any schedule delay.
Shares project experience/knowledge and mentors others to help build project management skills.
Bachelors degree, or equivalent relevant work experience
Has 2+ years of experience with a focus in finance, project management, systems, or IT is preferred
Familiar with IT infrastructure (e.g. data center, server hosting, public cloud, networking, storage, collaboration/communication, call center, mainframe, database)
Demonstrates working knowledge and understanding of Systems Development Lifecycle (SDLC) methodologies
Has solid knowledge of logical data model/management
Has solid understanding of Unum’s products and businesses preferred
Able to work effectively in a dynamic, rapidly changing business and technical environment
Able to negotiate effectively with business and IT partners on business requirements and timeframes on small initiatives
Able to rally support among peers and work effectively in challenging situations
Demonstrates analytical and problem-solving skills and the ability to balance the need to gather detail with the need to solve problems
Has solid general management skills including:
Conflict resolution and negotiation skills
Facilitation and elicitation skills
Has solid consultative advisory skills
Able to effectively articulate difficult ideas and concepts through clear and concise verbal or written communication
Able to identify and apply different communication mediums based on a content and audience at all levels (both internal and external to Unum) to achieve intended goal
Has solid PC skills (Excel, Power Point, Word, Teams, Yammer etc.)
Experience with Clarity PPM and Rally Software; ServiceNow desirable
Able to work evenings and weekends to support project implementations
Unum and its family of businesses offer competitive pay and an excellent benefits package, world-class training and development, and a culture built on employee ideas. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to person’s race, religion, national origin, age, disability, marital status, family status, membership of the travelling community, gender or sexual orientation. Come join us if you’re interested in working in an exciting and challenging environment for a company that is on the move!