Why is Gartner Consulting an organization unlike any other? Our consultants are technology and business thought leaders for the 21st century. With the full scope of Gartner’s renowned research and capabilities to draw from, our consultants are committed to turning those insights into actionable solutions for our clients. That’s where you come in. We’re committed to attracting the most creative, talented, and motivated associates to bring our world-class consultancy to the next level. When you join Gartner Consulting, you’ll lead the most innovative business and technology efforts in the marketplace today. You’ll work across Gartner to help senior leaders and their teams execute their most strategic initiatives and achieve lasting results - all within the context of a rapidly evolving digital economy.
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IT Strategy Consulting - Director
Sourcing & Vendor Management
Belgium OR Netherlands
Backed with the insight of Gartner research and events, Gartner Consulting help clients in a wide range of industries speed up their agendas and stay ahead of the digital curve.
Due to current success, Gartner is in the process of expanding its high-performance EMEA Sourcing & Vendor Management practice.
Leads project teams and leads project/engagement planning for major complex engagements
Manages project teams by developing work plans and managing project execution timelines and budgets
Develops long-term client relationships within an engagement leading to repeat business opportunities
Directs the development of proposals and identify optimal client solutions and communicates the Gartner value proposition
Scopes and qualifies opportunities
Initiates opportunities for new business and leads sales pursuits
Participates in the development of account plans and is actively involved in the development and growth of strategic client accounts
Leads the identification of project issues performing root cause analysis and developing recommendations that meet client needs
Directs the development of verbal and written project communications in formal and informal settings to senior audiences
Delivers complex and/or sensitive communication
Monitors risk mitigation activities to ensure risks are satisfactorily addressed
Defines tasks and mentors other on the completion of tasks
Identifies individual team members’ personal concerns and work/relationship problems and provides guidance and solutions.
Manages contacts with client executives; plans and facilitates critical meetings.
Provides leadership and quality control for all deliverables
Ensures client receives status updates and that identified problems are solved
Monitors clients’ expectations and oversees revisions to project scope
Leads and actively drives expertise/insight into the delivery of solutions
Delivers a complete solution in a complex environment
Develops consultants with advanced knowledge in one or more domains – business, process, technology
Keeps current on technologies/trends in multiple domains.
Transfers knowledge regarding a client vertical.
Transfers the understanding of a client’s “business,” critical success factors and the business environment in which it operates
Leverages a deep understanding of client’s perspectives to lead successful engagements
Anticipates and addresses customer service requirements
Develops alternative approaches to address complex client requirements and develops discussion proposals
Demonstrates knowledge sharing within and outside of engagement setting
Provides expertise to less experienced associates
Serves as an associate counselor
Uses a process to evaluate associates’ performance and develops improvement plans
Leads improvements in internal operations by recommending changes to processes or procedures
Fosters environment of continuous improvements
Sponsors, participates and actively supports recruiting efforts to help the business grow
Demonstrates success in developing associates
Communicates and implements the Consulting Strategic Plan
You will possess:
10 - 15 years’ experience in Management Consulting and/or Advisory related Consulting engagements, ideally with a top-tier firm.
At least 7 years’ experience as a sourcing advisor. In addition to a broader experience in IT service management, service integration, ITIL, COBIT or purchasing or procurement processes
Previous experience working in complex sourcing client environments including product centric strategies, multi-vendor ecosystems and large scale bi–modal delivery models.
Demonstrated understanding of, and experience in one or more of the following private sector industries, Telecoms, Oil & Gas, Manufacturing or Financial Services
Knowledge of and demonstrated experience with private sector business development and procurement processes.
Extremely strong analytical and problem-solving skills
Advantageous to have experience in Application strategy, IT Strategy, IT Operating model definition, Digital Strategy, IT Service definition, IT Service Catalogues.
Must be comfortable working with large amounts of sensitive client data sets
Bachelor's Degree in Computer Science, Engineering, Mathematics and/or other Quantitative discipline
Proven background in MS Office Suite – specifically and importantly expert knowledge of MS Excel and MS PowerPoint
Good oral and written communication skills with proven ability to handle multiple tasks simultaneously
Ability to work fully independently and lead delivery teams with some oversight from manager
Ability to reuse institutional intellectual property and research and adapt to client specific circumstances.
Fluent language skills in English plus at least one (ideally 2) of French, Dutch, Flemish and German.
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