IT Support Analyst IT Support Analyst Curitiba, PR, BR Oct 8, 2020

Imperial Oil (Curitiba PR, Brasil) Publicado 12 dias atrás

Job Role Summary

IT Support Analyst to support cloud and on prem applications.

Job Role Responsibilities

- The Pricing team supports a range of tools of Pricing Execution and Pricing Strategy. 2021 Projects need additional people to enable value delivery to the customers.
- The analyst will support existing Pricing tools ( vendor cloud app, custom built solutions) and interfaces with other tools (SA OTC, DRM, etc.)
- Work a global team (AM, EMEAF and AP) of business users to understand business needs and to translate them into solutions
-Designs and/or enhances IT processes to support the business
- Troubleshoots issues (interfaces, jobs, inconsistencies, etc.), collaborates with the vendor (US and India) and/or the team on fixing  them.

Expected Level of Proficiency

Required skills:

- Experience in business or IT apps area for at least 3 years
- Good written and verbal communication in English and can do attitude
- Reading and Write SQL queries
- Experience with Agile teams (scrum or Kanban)

Nice to have skills:


- SAP Order to Cash process or technical knowledge
- Basic SW Developer skills (back end developer)
- Python, APIs

Alternate Location:   


IT Support Analyst IT Support Analyst Curitiba, PR, BR Oct 8, 2020

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