IT System Engineer - technical specialist

inlumi (Utrecht UT, Nederland) 18 dagen geleden gepost

LIFE AT INLUMI
At inlumi, we love technology and embrace world leading processes. Therefore we have made it our mission to develop our services and expertise with market leading solutions recognised by Gartner and make significant impact within the EPM and CPM world.


inlumians are known for their agility, dynamism, ability to make decisions fast. Growing a successful business requires a lot of things; drive, tenacity, talent, creativity. But above all else: people.


We love what we do, we’re passionate about techy things, work on complex, sometimes stressful tasks and get energy from cracking a problem. But also, we all understand that we deliver a service to our international clients, who have high demands and expectations for the systems we run for them. That requires communication skills, picking up the phone, support a colleague, ask for help if you need it and continuously look for improvement….


Something we call [...] IN THE ORGANISATION
inlumi’s System Engineers work within the Global Hosting & Managed Services team, working collaboratively with inlumi’s global technical Support and Consulting teams. The Managed Services team is 45 colleagues strong, with a huge variation of skills, experience and geographical spread- from Stockholm to the London, from Utrecht to Málaga.


The System Engineer has a key role in designing, planning, supporting, documenting, implementing and maintaining inlumi’s IT platforms for the clients we host on our systems. It’s truly an all-round IT system engineer role. Working on projects, solving a simple incident, implementing automation. Or even working on a plan to solve that annoying and time costing process that can be handled by a fancy PowerShell script.

RESPONSIBILITIES AND DUTIES
The System Engineer plays an integral role within inlumi and as such we’d like you to:

  • take responsibility for the management and maintenance of inlumi’s IT platforms, servers and systems and those of our clients, ensuring that the IT environment functions optimally.
  • implement new solutions or improvements to the current infrastructure, that uses technologies such as VMware and Microsoft Server with all of its elements like vSphere and vSan, Microsoft SQL, backup routines, anti-virus and server-, application- and network monitoring.
  • have experience of working with VMware, Public Cloud and Windows Server based environments in a business to business environment.
  • guide the resolution of incidents, troubleshooting and provide ongoing customer support, often working in collaboration with other teams or client administrators in order to resolve problems.
  • be accustomed to automation through scripting. Preferably PowerShell.
  • be articulate and engaging in English. Someone who can communicate well with customers during incident management and during the project lifecycles etc.
  • participate in a 24 x 7 standby scheme.


CORE COMPETENCIES
To be successful inlumi team member, the following competencies are at the heart of everyone’s roles:
Dependable            You are trustworthy and reliable.
Adaptable               You are willing to change or compromise.
Interpersonal          You invest in relations and you have an assertive yet friendly communication style.
Excellence Driven  You set high standards regarding the quality of your own- and other's work; stretching our objectives
Ambassador            You are an upholder of standards, you work closely with team members to ensure that behaviours are aligned
                                 to your and inlumi’s values.


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IT System Engineer - technical specialist

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