Graduate Intern: Jnr Business Analyst: SLS SanlamConnect (Bellville)

Who are we?

Sanlam is dedicated to supporting, growing, and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement, and providing adaptive solutions designed to answer life’s financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS

What will you do?

This is a 12-month contract position allowing the incumbent to gain relevant work experience in the financial services industry. This role will typically form part of the SanlamConnect Business Solutions office structure and be tasked to ensure the smooth and effective running the Leads Management system, related processes, and integration points with other systems and applications, thus ensuring that leads are made available to intermediaries enhancing the intermediary’s productivity and user experience - as well as the end-user customer’s experience.

What will make you successful in this role?

• To ensure the smooth and effective running of relevant intermediary (electronic) tools and applications.
• To ensure the ease of use of relevant tools and applications, as utilised by the intermediary, thus enhancing the intermediary’s experience - as well as the end-user customer’s experience.
• To reduce and prevent any advice risk associated with the use of system tools and applications by the intermediaries, in relation to assigned portfolio.
• To facilitate the resolution of system issues, as well as driving any enhancements that are identified/suggested – as per agreed upon portfolio and focus areas.

Qualification and experience
• Grade 12 or equivalent qualification
• A relevant tertiary qualification – (IT Focus)
• Successful candidate should be unemployed
• Preferably no or very limited previous working experience
• Interest in data, analytics, reporting
• Interest in Financial services industry

IT:
• MS Office (Word, Excel, PowerPoint)
• Design & Mockup Applications
• Google Analytics/Internet functionality
• Social media platforms and APPS (functionality)

Knowledge and skills
• Basic Understanding of sales and advise processes
• Content management processes and guidelines
• Marketing and communication principles and processes
• Social media marketing principles and processes (platforms, applications)
• Digital marketing strategy, tracking, analysis & reporting
• Mobile marketing principles
• Content marketing principles

Core competencies
• Customer Focus
• Collaborates
• Cultivates Innovation
• Drives results
• Being resilient

Personal attributes
• Analytical thinking
• Work standards
• Continuous learning
• Influencing
• Decision making/problem solving
• Communication
• Building and maintaining relationships
• Planning and organising
• Coaching
• Treating customers fairly

Personal Attributes

Interpersonal savvy - Contributing independentlyDecision quality - Contributing independentlyPlans and aligns - Contributing independentlyOptimises work processes - Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Being resilient - Contributing independentlyCollaborates - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independently

Turnaround time

• The closing date for applications is 29 July 2024

The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our aim is to help you build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters – Life and Savings, Sanlam Emerging Markets, Sanlam Corporate, Sanlam Investment, Santam, as well as the Group Office – the group provides many opportunities for growth and development.

Our commitment to transformation

The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.