Sorry! This job has expired and is no longer available on Recruit.net

View related jobs: Junior Account Executive jobs | Robert Half jobs | Melbourne, VIC jobs

Junior Account Executive

Robert Half
Melbourne, VIC
36 days ago: Robert Half Australia

Job Description


You will have proven experience in account management

The Company


Our client is a fast growing business within the clinical trial/pharmaceutical supplies industry. An opportunity not to be missed for an experienced Account Manager. You will be part of a hard working, close knit team in an amazing office overlooking Melbourne's CBD.



The Role


Under the direction of the Operations Manager, this role is responsible for the end to end customer order to delivery process and is an integral role in the daily operations of the business. You will manage a select group of customer accounts and work closely with suppliers to provide a high level of service.


Duties and Responsibilities;




  • Management of selected key accounts, including business relationship development and identification of product opportunities to grow these accounts

  • Manage customer enquiries via email or phone in a timely and accurate manner

  • Provide outstanding customer service

  • Check Sales Inbox for new quotes and collate required information from various sources to form appropriate responses to our customers

  • Daily responsibility to review the job/task management system and prepare task list for the daily team meeting

  • Provide an end to end project management service for customer orders

  • Provide input into weekly sales activities

  • Liaise with suppliers for relevant inventory enquiries

  • Monitor customer orders to ensure on-time delivery to customers

  • Maintain computerised information systems and participate in their continuous development to improve accuracy and efficiency

  • Co-ordinate, analyse and improve customer service functions to align with company goals

  • Adhering to company quality policies and procedural documents

  • Perform administrative duties appropriate to the activities of the business


The list of duties and responsibilities outlined above is representative only. Tasks may change to meet business requirements.



Your Profile


Qualifications and skills for this role:



  • Customer service experience

  • Relationship management experience

  • Pharmacy or regulatory industry experience preferred

  • Proficient in Microsoft Office suite, specifically Excel and Outlook

  • Strong administration, verbal and written skills

  • Ability to manage time and conflicting priorities

  • Ability to work in a fast paced environment

  • Ability to work as part of a team and also with autonomy

  • Demonstrated ability to grasp new information, answer queries quickly and accurately and seek relevant information when necessary

  • High attention to detail


Desirable qualifications and skills for this role:



  • Pharmaceutical experience

  • Client Relationship Management experience


Please note the right person for this role would ideally be able to start mid March!


Only people who have strong corporate communication skills with the highest attention to detail should apply.




Apply Today!


Please send your resume by clicking on the apply button or for further information, contact our Melbourne office on 03 9691 36 31.


Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne



Job Reference No: 06810-0010827752 TG


You will have proven experience in account managementThe CompanyOur client is a fast growing business within the clinical trial/pharmaceutical supplies industry. An opportunity not to be missed for an experienced Account Manager. You will be part of a hard working, close knit team in an amazing office overlooking Melbournes CBD. The RoleUnder the direction of the Operations Manager, this role is responsible for the end to end customer order to delivery process and is an integral role in the daily operations of the business. You will manage a select group of customer accounts and work closely with suppliers to provide a...