Key Accounts Manager

CommScope (Jakarta JK, Indonesia) 29 days ago

Everyone communicates. It’s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion. Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from busy airports to state-of-the-art data centers— we provide the essential expertise and vital infrastructure your business needs to succeed. The world’s most advanced networks rely on CommScope connectivity.

CommScope is a global innovator in broadband technology. Our team collaborates with leading Service and Content Providers to build entertainment and communication solutions that are personalized and mobile. At CommScope, we are constantly redefining connectivity to power a smarter, simpler, more connected world. CommScope customers include service providers (cable, broadband, telco, satellite), commercial verticals, small enterprises, and the people they serve. We win when our customers win…and that drives everything we do.

Key Accounts Managers are responsible for CxO level relationships within identified Key Accounts. They should be developing and implementing customer centric business strategies to expand the CommScope product portfolio, positioning CommScope as a strategic technical partner and inspiring leader. The KAM will lead the development of short and long-term strategy for growing revenue, identifying new opportunities, and understanding additional revenue streams. Accountable for driving a focused effort, identifying customer technical requirements, presenting solutions, and closing opportunities. Coordinating across global regions, interfacing with local CommScope Sales and Technical teams.

You Will Make an Impact By:

  • Engage at CxO level within the Key Account – regional and HQ and coordinate executive level alignment between the companies
  • Develop, manage and execute a Strategic Account Plan - detailing objectives, responsibilities, and timelines for assigned accounts - Identify short/long term product development goals and drive back into appropriate segment/product lines
  • Collaborate to maintain strategic communication with all CommScope resources who are stakeholders with assigned Strategic Accounts. This will include customer web portals, monthly reports and updating CommScope’s SharePoint site, Mobilize internal resources
  • Maintain, grow, and strengthen CommScope relationship and position within Strategic Accounts with and through, CommScope account teams and partners
  • Coordinate Exec level alignment internally, coordinate Sales Managers and collaborate with Field Sales responsible for the account
  • Achieve Trusted Adviser Status, securing Approved Supplier status
  • Identify customer problems and drive them within the appropriate business to position cross-segment CommScope solutions through to product approval status
  • Continued maintenance of Strategic Accounts’ pricing strategies
  • Coordinate consistent global or regional messaging, and engagement strategies for Key Assigned Account

You will Excite us if You Have:

You will demonstrate strong global Engineering, Sales, and Business Development background with technical acuity and the following track record of experience:

  • Proven experience in handling a multi-million dollar customer account
  • Minimum of 10 years’ experience in Outside Sales or Strategic Account Management within IT infrastructure products or services
  • Strong communication, organization and presentation skills
  • Proven expertise in account management and experience handling large strategic accounts
  • Domestic and Global Travel will be required (40-50%)

Why CommScope

CommScope is pushing the boundaries of communications technology. For more than 40 years, we’ve been leaders in innovating 5G, private networks and Gigabit speeds everywhere – we're always anticipating what’s next. Developments such as the Internet of Things, seamless connectivity, Cloud and 5G introduce new requirements and demand creative thinking. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

It is the policy of CommScope to provide Equal Employment Opportunities to all individuals based on merit, qualifications and abilities. CommScope does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (including pregnancy), national origin, age or any other characteristics as protected by law. Furthermore, this contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and qualified individuals with disabilities.

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Key Accounts Manager

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