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Key Account Manager - New Business

Traveloka
Jakarta, JK
26 days ago: SmartRecruiters

Job Description

Company Description

Traveloka is a technology company based in Jakarta, Indonesia. Founded in 2012 by ex-Silicon Valley engineers and aims to revolutionize human mobility with technology. Today Traveloka is expanding its reach by operating in six countries and experimenting with new endeavors that will create a large impact in the markets and industries we touch.


Job Description

A. Business Development
● Identify, assess, and acquire corporate customers 
● Build relationship with potential corporate customers, understand their needs, and design the solutions
● Manage negotiation with potential customers to achieve mutual benefit
● Gain thorough understanding of the industry and its developments
● Optimize and improve current business model to achieve business objectives.

B. Account Management
● Maintain strong relationship with corporate customers by providing value-added services
● Identify challenges and build suggestions to improve customers’ business performance
● Bridge the communication among external and internal stakeholders 
● Resolve issues raised by corporate customers by working with internal teams 
● Escalate and identify potential solution to solve operational issues

C. Project Management
● Manage the end-to-end onboarding process for new corporate customer 
● Solve issues in the onboarding and (if any) integration process  


Qualifications

● Minimum 5+ years of relevant work experiences in B2B acquisition and account management. Experience in hotel industry would be a plus.
● Excellent interpersonal and communication skills. Fluent in English is a plus
● Commercially savvy & able to negotiate the best deal for the company.
● Comfortable with cold callings and working under pressure, with aggressive target & timeline
● Familiar with online travel agent product & application as a user
● Flexible to do business travel.



Additional Information

nullCompany DescriptionTraveloka is a technology company based in Jakarta, Indonesia. Founded in 2012 by ex-Silicon Valley engineers and aims to revolutionize human mobility with technology. Today Traveloka is expanding its reach by operating in six countries and experimenting with new endeavors that will create a large impact in the markets and industries we touch.Job Description A. Business Development● Identify, assess, and acquire corporate customers ● Build relationship with potential corporate customers, understand their needs, and design the solutions● Manage negotiation with potential customers to achieve mutual benefit● Gain thorough understanding of the industry and its developments● Optimize and improve current business model to...