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Knowledge Manager

ManTech
Kandahar, MH
33 days ago: ManTech

Job Description


Job Duties and Responsibilities
Responsibilities
  • Install, operate, and maintain SharePoint, Adobe Connect System, Customer Relations Manager (CRM), and the Task Management Tool (TMT) (or others as upgraded or determined by USFOR-A).
  • Troubleshoot capability problems down to the packet level and determine if all pertinent protocols are traversing the network as intended. 
  • Responsible for the development, planning, design, testing, implementation, upgrade, and management of internal and external SharePoint sites (includes 2013 and future upgrades) supporting USFOR-A and its partners
  • Functions shall include, determining overall website design and structure, monitoring web site functionality, security, and integrity, troubleshooting and resolving problems, reviewing, testing, collecting and analyzing website statistics, evaluating new web applications and providing technical advice to web content providers.
  • Analyze USFOR-A's information architecture, understand FOB, Directorate, CSTC-A and Resolute Support organizational requirements, to configure and maintain organizational taxonomies, site collections, policies, procedures, and solutions. 
  • Install, debug, and maintain necessary code of assigned software. 
  • Stay current with present trends and activities. 
  • Collect long-term (7-10 year) and permanent joint records on a quarterly basis. 
  • Support collection of other record types and other time intervals if requested by USFOR-A J6. 
  • Organize collected data as requested by USFOR-A J6. 
  • Provide training about records management at all levels to ensure records are organized according to higher level guidance. 
  • Perform physical resolution of user issues, as required. 
  • Execute day-to-day support/maintenance activities on the servers and services. Coordinates with appropriate agency to ensure backups and monitoring is being accomplished.
  • Assist USFOR-A J6 personnel in identifying new processes for automating the records management functions/collections within the CJOA-A. 
  • Ensure SharePoint sites and File Systems are compliant with Knowledge and Records Management Directives.
  • Must have strong communication, customer service, troubleshooting, and organizational skills and the ability to complete assigned work with minimal instruction and supervision. 
  • Coordinate, document, test, validate, and deploy new technology, as required. 
  • Provide physical server support as required. Additionally, shall maintain SharePoint server, adobe connect server, CRM server and TMT application IAW DISA and other government standards. When appropriate and approved by government, shall upgrade both hardware and software of same servers. 

Qualifications

  • Requires Bachelor’s degree (in Computer Science or related field) or equivalent.

  • Two to four years of related work experience.

  • Must have a Secret clearance.

  • Must possess at least two (2) years of SharePoint 2013 admin experience and three (3) years Microsoft Office SharePoint Server (MOSS) 2007 experience.

  • Demonstrate expert knowledge of SharePoint Architecture and functionality and a working knowledge of related technologies such as: Windows Server administration, Windows Architecture, SQL Server 20xx, Internet Information Server, Active Directory, Secure Socket Layer (SSL), Kerberos, ISA and Microsoft Office desktop application integration with SharePoint.

  • Demonstrate a working knowledge with workflow, InfoPath and the most current supported product capable of integration with other technologies.

  • Achieve and maintain the appropriate IAT level certification to perform required duties in accordance with required DoD instructions.

Overview
ManTech International Corporation is comprised of approximately 7,300 talented employees who use advanced technology to help government and industry meet some of their greatest challenges around the world. We adhere to the simple, no-nonsense values on which ManTech was founded more than four decades ago, aligning squarely with the mission objectives of our customers. As our customer base continues to expand and diversify, we continue to diversify our workforce and solutions. Nearly half our employees have a military background, and approximately 70 percent hold a government security clearance. As a leading provider of innovative technology services and solutions for the nation's defense, security, health, space, and intelligence communities; we hold nearly 1,100 active contracts with more than 50 different government agencies.
Job Duties and Responsibilities Responsibilities Install, operate, and maintain SharePoint, Adobe Connect System, Customer Relations Manager (CRM), and the Task Management Tool (TMT) (or others as upgraded or determined by USFOR-A). Troubleshoot capability problems down to the packet level and determine if all pertinent protocols are traversing the network as intended.  Responsible for the development, planning, design, testing, implementation, upgrade, and management of internal and external SharePoint sites (includes 2013 and future upgrades) supporting USFOR-A and its partners Functions shall include, determining overall website design and structure, monitoring web site functionality, security, and integrity, troubleshooting and resolving problems, reviewing, testing, collecting...