Job Description

Overview
What do you get when you bring together the brightest minds and place them into an exciting, fast-paced environment that fosters intellectual growth and rewards based on impact, not tenure?
You get one of the fastest growing consulting companies in the United States. While we may be a new name in consultancy, we were born from a storied one. Guidehouse was founded in 2018 as an evolution of PwC Public Sector with a mission to help our clients deliver on their mission; providing bold new strategies that catalyze transformative results across all ends of the enterprise. We embrace brilliance. We embrace independence. Join us.
Responsibilities
Our IT Infrastructure consultants help clients optimize their technology infrastructure by transforming the way their infrastructure delivers capabilities and services to meet the business's strategic goals. This high performing team advises clients on all elements of their information technology infrastructure from data center technologies and cloud to IT service management. They also address areas such as infrastructure architecture, networking and end-user services, and disaster recovery.
Qualifications
Minimum Years of Experience: 8
Minimum Degree Required: Bachelor's degree
Degree(s) Preferred: Master's degree
Knowledge Preferred:
Demonstrates a proven extensive understanding how IT organizations capitalize upon technology including leveraging an extensive knowledge of IT strategy, roadmaps, architecture engineering operations policy, processes, standards, IT governance and program delivery.
Demonstrates extensive knowledge and a proven record of success leading and collaborating with middle and senior management on client-facing business development, engagement delivery, practice development and thought leadership engagements, including the following:
- Development, assessment and implementation of Information Technology (IT) solutions that parallel project management, process improvement, technology deployment, and other business advisory initiatives;
- Sales and business development related to the development and maintenance of client relationships, and the management of multiple and simultaneous complex work streams or engagements.
Demonstrates proven extensive knowledge and success managing IT Service Management engagements and project teams specializing in the design and implementation of ITSM processes, organizational structures, functions and technology within the following areas:
- Service Strategy and Design;
- Service Desk, Incident, and Problem Management;
- Request Management / Fulfillment;
- Asset and Configuration Management;
- Change and Release Management;
- IT Financial Management;
- Service Catalog and Service Portfolio Management;
- Cloud solutions and implementation;
- Data Center and Process Automation;
Skills Preferred:
Demonstrates proven extensive ability and success managing successful enterprise scale implementations of IT Infrastructure and Service Management software packages (including major ITSM vendors HP, BMC, CA), including leveraging one or more of the following related toolsets:
-HP Service Manager/Asset Manager (Legacy Peregrine)
-HP Server Automation/Operations Orchestration (Legacy Opsware)
-HP UCMDB/DDM (Legacy Mercury
-HP Operations Manager.
Demonstrates proven extensive ability and success identifying and addressing client needs, developing and sustaining deep client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities, preparing and presenting complex written and verbal materials, and defining resource requirements, project workflow, budgets, billing and collection.
Demonstrated proven extensive ability and success as a team and thought leader creating a positive environment by monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team members, providing candid, meaningful feedback in a timely manner and keeping leadership informed of progress and issues.
Additional Requirements
+ This position requires successful completion of a background check and employment verification.
+ The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.
Disclaimer
Guidehouse an affirmative action and equal opportunity employer. All employment decisions will be made without regard to race, color, religion, sex, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
ID _2018-1330_
Category _Client Services_
Type _Regular Full-Time_
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