Title: Lead UX Designer, Digital Workplace/ Technology Enablement
Location: Buenos Aires, India Or Pakistan
S&P Global provides intelligence. The essential intelligence you need to make decisions with conviction. We’re the world’s foremost provider of credit ratings, benchmarks and analytics in the global capital and commodity markets. Our divisions include S&P Global Ratings, S&P Global Market Intelligence, S&P Dow Jones Indices and S&P Global Platts. For more information, visit [...] Overview
We require a lead UX (User Experience) designer. The successful candidate will be responsible for conceiving and conducting initiatives designed to improve the employee experience of S&P’s global workforce in a variety of domains – including but not limited to Intranet, HR, Finance, Compliance, Cyber Security, and IT services. The candidate will partner with multiple stakeholders across the business to identify opportunities and pain points for improved user experiences.
Utilizing design thinking methodologies with a service design mindset, they will create research plans and lead working groups to devise more effective user journeys using a mix of analog processes, application development, mobile development, automation, and systems integration. The end goal is to provide our internal customers and service providers with a superior working environment. The UX designer will be expected to understand our corporate business, its requirements, and any technical opportunities or limitations.
In addition, the lead position will be responsible for conceiving and conducting user research, interviews, and surveys and translating them into persona, user flows, customer journey maps, service blueprinting, wireframes, and prototypes. They will also participate in the design of the overall functionality and iterate upon its design in accordance with user-testing in order to provide a superior experience.
The role will report to the UX Director, Technology Enablement in NY, and will be a key driver in modernizing and innovating end-user experience across the enterprise.
PORTFOLIO REQUIRED: When applying for this position, please include a link to your online portfolio or attach work samples. Please submit all your information in English
S&P Global includes Standard & Poor’s Ratings Services, S&P Global Market and Commodities Intelligence, and S&P Dow Jones Indices. Together, we’re the foremost providers of essential intelligence for the capital and commodities markets.
Additional information is available at [...] Global is an equal opportunity employer: Minority/Female/Disability/Veteran. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to firstname.lastname@example.org and your request will be forwarded to the appropriate individual.
#LI-KRD2017IFTECH202.2 - Middle Professional Tier II (EEO Job Group)