Job Description

The margin analyst will act as the liaison between W.B. Mason’s corporate office and branch locations for strategies and information relating to office supply gross margin. Activities include daily interaction with branch management team and communication between business stakeholders & IT developer. Other activities include reporting, data analysis & presentation of sales and profits. The position will require communication across departments (Sales, IT, Marketing, Customer Service, etc.) to successfully solve problems and implement solutions.

The candidate must be able to work in both our Woburn and Boston Offices.


Essential Duties and Responsibilities

  • Data analysis of customer performance and identification of key performance indicators & trends.
  • Develop conclusions and implications for all analysis.
  • Work with Branch & Corporate Management to develop action plans for assigned locations.
  • Contribute to the design of new systems/workflow tools.
  • Perform quality assurance.
  • Execute and manage various reporting tasks.
  • All other duties as assigned.

Knowledge, Skills and Abilities

  • Proficiency in Microsoft Excel
  • Ability to effectively communicate with multi-level personnel
  • Ability to calculate figures and amounts such as discounts, percentages, margin and mark up.
  • Relational database experience (MS Access, MS SQL)
  • Must be able to work independently
  • Must be able to manage multiple priorities in a fast paced environment

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, speak and hear. The employee is frequently required to sit. The employee is frequently required to use hands and fingers for data entry and telephone use. The employee must regularly lift and/or move up to 20 pounds.

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