Process Improvement and Change Management Intern (May-August 2021)

BNP Paribas (Montreal QC, Canada) 14 days ago

At BNP Paribas Canada, it is our employees which make the difference... Our 75 nationalities are part of our diversity!

Do you like challenges, a structured framework, the prospect of optimizing and innovating? You are known for your originality and want a certain freedom to think while sharing your knowledge and ideas?

... Come help us contribute to the growth of our Canadian platform!

This summer, BNP Paribas Canada open its doors to you for a paid Summer Internship from May to August 2021.

During that time, the Interns will benefit from a program composed of several corporate events, including a welcoming session, training and presentation to Management.

We are looking for a Summer Intern in our Change Management department. 


The Change Management department has the overall responsibility to accompany the Canada Platform in its growth as a best in class delivery center. In this context, the teams bring their expertise on smart sourcing and Process Improvement is critical along with workspace management, procurement and operational resilience.

The intern will be part of a dynamic, transversal and evolving environment, which is part of a wider regional model.

We are looking for motivated, avid-learners and proactive profiles. You will work in close collaboration with team members, interact with Business and actively participate in project activities.

Our ideal candidate will bring knowledge of hands-on SharePoint development (website, work-flows, etc.), problem solving skills and experience delivering solutions to end users.

This internship will provide the opportunity to learn about Process Improvement and Change Management.


Provide Project management support to the Head of Transformation and team

  • Perform a critical review on the current web-based collaborative platforms (Sharepoint) with the contribution of inputs from the team and business managers to re-design a tool, which is adapted to business needs, is client-friendly and easily maintainable.

Knowledge of SharePoint is a strong requirement.

  • Develop new or enhance existing SharePoint workflows

  • Help to populate or coordinate data input into the platforms and deliver a user guide.

  • Assist with implementation and monitoring of dashboards to ensure a proper monitoring of projects deliverables and timeline. Good knowledge of coding in VBA and Power BI  is needed to be at ease with the creation of dashboards.

  • Gain exposure to the mechanics of initiating, facilitating and supporting the execution of continuous improvement projects (LEAN)

  • Participation to ad-doc projects




  • Student in 2 nd year of Bachelor's or 1 st year Master’s degree

  • Preferred fields of study: Business systems, Information systems or Information Technology


Technical skills

  • Sharepoint Workflow development and understanding

  • Familiarity or experience with SharePoint Sandbox Solutions

  • Experience using Microsoft Power BI

  • Programming languages like Python, JavaScript, etc.

  • In-depth knowledge of MS Office applications (Word, Excel, PowerPoint), VBA programming skills


  • Fluent in French and English

  • Project management skills and ability to work under pressure

  • Ability to understand and summarize complex and/or technical issues

  • Prioritization of tasks / organization and ability to multi-task

  • Solid organizational and interpersonal skills

  • Critical thinker

  • Attention to detail and the ability to work with a distributed multinational and multicultural teams

  • Good communication skills

  • Quick learner

*Deadline to apply: 11:59 p.m. on Monday, February 1st, 2021.*

Are you ready to take on this challenge with one of the largest international banking group? Do not wait any longer and apply.


About BNP Paribas

With more than 200,000 employees in 72 countries, the Group serves nearly 32 million individual customers and 850,000 professionals, entrepreneurs, SMEs and large companies. BNP Paribas is a leading bank in the euro zone and a leading international banking player.

Did you know? In 2019, BNP Paribas named World’s Best Bank for Corporate Responsibility 2019

About BNP Paribas in Canada

With more than 900 employees, BNP Paribas Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

A recruitment policy that promotes equality and diversity:

BNP Paribas is an equal opportunity employer. BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, and other protected status (Employment Equity Act).

Part of BNP Paribas dedication to diversity, multiculturalism and inclusion is clearly reflected on how we believe and live diversity and inclusion all together. As such, one of BNP Paribas’ initiatives is hosting Employee Resource Groups (ERGs) which are focused on equality of gender, sexual orientation and learning from other cultures. 

We can assist with access to job offers for people with disabilities who may be unable to use our career site - please contact us by email   or by phone on 514-285-6000

Want to know more about the BNP Paribas Group?

Only selected applications that meet the requirements of the role will be contacted


Process Improvement and Change Management Intern (May-August 2021)

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