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Manager Client Management

DKSH
| Vietnam - TP HCM
17 days ago: DKSH

Job Description

DKSH is the leading Market Expansion Services provider with a focus on Asia. DKSH helps other companies and brands actively grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since 2012, DKSH is a global company headquartered in Zurich. With 825 business locations in 37 countries – 800 of them in Asia – and 31,970 specialized staff, DKSH generated net sales of CHF 11.0 billion in 2017. The company a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth. DKSH was founded in 1865. With strong Swiss heritage, the company has a long tradition of doing business in and with Asia and is deeply rooted in communities and businesses across Asia Pacific. Our success is based on our employees’ dedication and passion for their work.

1. Manage P&P:
 Take ownership in driving KPIs of brands in charges (sales, distribution, visibility, inven ry, forecast accuracy, A&P management, EBIT, and etc…)
Ensure the approved Marketing Budget is allocated ward optimizing utilization of funds in raising awareness and promoting sell-through for relevant suppliers’ brands.
Continuously strengthen mutually beneficial trading relationship with our clients through enhancing value and meeting agreed objectives.
Resourcefully gather general market trend, market share and competitive information as guidance in gauging effectiveness of marketing activities.
2. Business Management:
Interaction with principal’s representatives provide service, information upon principal’s requirement within the distribu rship agreement.
Conduct business review presentation; provide consolidation of sales/ distribution reports (monthly or ad-hoc) and spending/ fund reports.
Sales forecast, distribution and business/trade activity planning – annually master forecast and quarterly, monthly action and/or revised planning (degree of details varies among principals)
Fully utilize the Regionally Aligned Brand Planning templates for all clients
Ensure all marketing activities are within allocated A&P budget determined for relevant agencies.
Ensure pre-financing of marketing activities on behalf of client are recovered within agreed terms.
Liaise closely with clients secure full or partial activities funding for ad-hoc activities.
Work closely with Sales team on retailer trading terms negotiation ensure trade investments and expected sales returns in line with delivering department profit objectives.
3. Product Management:
Play a strategic role in ensuring range and product selection meets market trends and requirements.
Moni r the brands proactive approach wards consumer tastes and preferences at the local level.
Conduct financial feasibility study of promotion activities ensure in line with profit objectives
Provide listing standards for the various distribution channels taking in account product relevance, sales potential, entry cost (listing), market return risks, etc.
Prepare and conduct product training if any
Market research on pricing, competi r information
Work with clients define pricing strategy
4. Sales/distribution/product management:
Sales target and distribution target break down (after finalizing with principal and getting agreement from sales heads) by SKU by month and by region/ channel. Monthly reviewing for revision if necessary, then sending sales teams a confirmation.
Monthly sales, distribution update report. Promotion planning and its memo released/ system installed for execution. Its execution/ revaluation moni ring
Distribution penetration/ expansion action planning. Launch planning, pipeline planning, sales training for new product launch. Field check.
Prepare weekly, monthly sales/distribution reports and other report if any and send company’s clients on request.
Manage Promoters team if any
5. &P management:
Conduct Monthly A& P Management Process (A &P request, MOIT registration, memo released/ system installed for execution, field work, action)
Control spending within the agreed/ allocated fund.
Monthly double check/ certifying of spending and fund balance with F/A team
Take main charge follow up with Clients clarify and complete A&P reimbursement process from Client
Coordinate with Procurement Team verify vendor and select best vendor ensuring cost efficiency
Prepare and arrange documentation for financial purpose as per company policy
6. Supply chain and logistic coordination:
Work with SCM team forecast and issue PO on a monthly basis and subject lead time, s ck level of each SKU.
Moni r s ck level and forecast accuracy by SKU as per distribution contract
S ck shelf-life control and taking quick action for bad s ck (close- -expiry) off all warehouses
Ensure trade returns are managed within contractual agreements
Conduct s ck certification at warehouses verify and manage s ck status
Coordinate with warehouse team for planning and executing promotion packing in line with promotion scheme.
7.Others:
Participate and support any teamwork activities
Assist in all others duties as directed from superior from time time
Conduct or make available scheduled product training internal and external cus mers
Other projects assigned by Assistant Direc r, Client Management from time time
Functional skills and knowledge
Marketing, Commerce, Sales in FMCG industry
Soft skills
  • Proficiency English communication
  • Good communication skill
  • Reporting skill, competitive analysis
Education
Graduated from University in Marketing, Commercial
Work experience
Minimum
5 years’ experience in relevant position with a FMCG company


DKSH is the leading Market Expansion Services provider with a focus on Asia. DKSH helps other companies and brands actively grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since 2012, DKSH is a global company headquartered in Zurich. With 825 business locations in 37 countries – 800 of them in Asia – and 31,970 specialized staff, DKSH generated net sales of CHF 11.0 billion in 2017. The company a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on a...