At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

Are you ready for a rewarding career?

Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

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General Description

  • The unit is accountable for the data service and model monitoring for Fraud Prevention Division. The leader must drive and/or need to direct resources in the management of all technical and data validation exercises related to model validation and data services in the Fraud Risk & Strategy Management Unit. Also, will be accountable for establishing communication with different areas, including the Technology Group and Model Validation Unit, to meet the business’ objectives. Conduct analysis and document results for all statistical model’s owner by Banco Popular. The role will lead team of technical resources and will be expected to contribute significantly to the overall improvement of fraud prevention strategies, supported by statistical models and data.

Essential Duties and Responsibilities

  • Address MRMU recommendations raised after model validation exercise.
  • Design of Model Inventory Performance Dashboard.
  • Data-driven optimization of fraud detecting rules.
  • Automated alerts for model calibration.
  • Accountable of designing appropriate tests to determine whether models work as designed and monitors existing models for adequate performance.
  • Conduct analysis and document results for all statistical model’s owner by Banco Popular.
  • Prepare validation reports to document system functionalities, methods and techniques used for modeling and test all assumptions and rules. This document details the validation work and provides recommendations to assess issues encountered during the model validation activities.
  • Measure the effectiveness of the models performing end to end validations.
  • Conduct problem solving sessions for any issue reported by the model testing.
  • Design and implement process RACIs (responsible, accountable, consulted, and informed), as applicable.
  • Define and set up KPIs and SLAs.

Supervisory Responsibilities:

  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Coach and develop employees. Foster a spirit of teamwork allows for disagreement over ideas as well as diversity.


  • ​​​​​Bachelor’s degree in Computer Science, Statistics, Mathematics, Industrial Engineering, Business Administration, or related field.


  • At least five (5) years of experience in process validation, research, root cause analysis and/or data management, process efficiencies, or other related.

Other Qualifications

  • Ability to communicate and work with information technology (IT) personnel.
  • Ability to gather and manipulate data from disparate sources and forms.
  • Excellent people skills to develop and maintain good relationships with stakeholders.
  • Ability to work under pressure to meet deadlines.
  • Excellent organizational skills to work with multiple things and comply with established deadlines.
  • Excellent leadership and teamwork skills.
  • Experience with multiple technology domains, including aspects of Windows / Office 365, web and/or database management, software development, networking, and automation.
  • Must have knowledge in the following systems:
    • Python
    • R Programming Language
    • SAS; Analytics Software Solutions
    • Machine Learning / statistical frameworks.


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Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

If you have a disability and need assistance with the application process, please contact us [email protected]. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

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Popular is an Equal Opportunity Employer

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