MAKE HISTORY WITH US! We’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. We are looking for a Manager IT Commercial who will be based in Jakarta. HOW CAN YOU MAKE HISTORY WITH US? •Define the roadmap for all IT Commercial services in scope •Engage with senior partners to understand business requirements of your service •Translate business requirements, corporate compliance and security guidelines into the roadmap, communicate new features to all partners •Be responsible for the portfolio of IT Commercial services under your team responsibility to ensure functional and technical evolution of these solutions •Coordinate end-to-end activation of a certain set of features, linked to a global program •Lead change requests and issue resolution processes and the evolution of IT Commercial service management setup including communication to partners. Ensure SLA, measurement, metrics, and improvement cycles are in place •Ensure service offering alignment with the Solution Design, Technology Roadmap, IT Guiding Principles and PMI practices •Manage the total budget, license management process and vendor management activities associated with services in the scope, support activities by following financial guidelines and regular reporting •Assess team maturity on periodic basis and mentor team members where needed •Remove roadblocks, that the team is unable to resolve at their own level, to keep the delivery momentum •Build an environment where people can trust each other and collaborate in most efficient way •Lead all aspects of the communication plan, regularly reporting progress to partners WHO ARE WE LOOKING FOR? •Bachelor’s or master’s degree in Computer Science, Information Technology, Engineering or equivalent •Good sense of accountability in driving results and decision-making •Analytical thinking with curiosity to learn the analytics ecosystem •Ability to adapt to a changing environment •Superb communication and mentoring skills •Experienced leader with demonstrated skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and growing transparency •Ability to articulate sophisticated cases into technical concepts for IT and into business concepts for business partners •End to end Experience in large scale program and eye for business in eCommerce/B2B/B2C processes • Experience on Cloud Technology, Software Architecture (Microservices, CI/CD, DevOps), SaaS and API Integration technologies with MuleSoft would be an asset •Knowledge of agile tools and techniques like: Kanban, Design Thinking, numerous Burndown techniques, numerous Retrospective formats would be an asset •Project management certification – Project Management Professional (PMP) is an advantage •Experience with service management frameworks (ITIL) and vendor management is an asset •Professional scrum certification (Product owner, Scale, Agile Leadership) a plus WHAT WE OFFER Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join Sampoerna and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to improve the lives of a billion smokers. Apply today and let’s #MakeHistory together.

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