Join a team that is changing millions of lives.
Transforming smiles, changing lives
At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.
Ready to join us?
About this opportunity
As a Manager, iTero Services you will be responsible for the iTero post sales services ensuring prompt response to customers’ needs. Your challenges are to visualize and manage the entire after sales journey of the iTero client: Customer Service, Clinical Training and Services Sales structures for all LATAM.
In Customer Service or iTero, you will ensure customer service as per NPS improvement. With the Clinical Training team, the plan includes ensuring the proficiency of iTero users, increasing and enhancing the use of iTero and, in coordination with the Customer Service iTero team, ensuring the correct use of iTero, in order to ensure proficiency in the use of all available functions.
Finally, you must manage the possibilities of Services Sales, presenting pro-customer solutions and proposals, contract sales, upgrades and parts supply to ensure the operation of the iTero’s sold.
In this role, you will…
In this role, you’ll need …
Sound like a good fit?
. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.
Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.
By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work.
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Global Diversity Statement:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.