TITLE: SUPPORT SERVICES MANAGER
LOCATION: ARVIN, CA
COMPENSATION: $100,000 - $140,000 / YEAR
PURPOSE:
Management and operational accountability of Construction’s Support Services Department. Responsible for personnel and day to day operations of the Support Shop, Facility Fleet Assets, and Fleet & Support Services departments. Directs, manages, and maintains corporate fleet assets and personnel to ensure a safe, efficient, and cost-competitive corporate fleet operation.
ESSENTIAL JOB FUNCTIONS:
Support Services Manager is responsible for managing the company’s fleet maintenance and repair programs (local and mobile servicing), support shop and fleet services, and related store room/inventory control to ensure the proper and safe operation of vehicles, machinery, and equipment assigned to the department. Responsibilities include:
- Budgeting, procurement, operations, maintenance, regulatory compliance, safety, training, parts inventory control, rental equipment sourcing, related cost analysis, accounting, and reporting.
- Work with department supervisors to set goals and performance standards to ensure activities are directed toward continuous improvement standards.
- Manage and oversee all outside rental activities companywide.
- Provide division/department rental cost tracking, reporting, invoicing, and delivery/pick-up coordination.
- DOT/CARB/NCCCO collaboration with regulatory and safety departments for fleet, on-road truck rules, crane operation, and crane operators’ compliance certifications.
- Responsible for personnel training, safety, and development programs.
- Oversees department’s Infor (EAM) asset management system for scheduling, work order and purchase order implementation.
- Reviews department’s budget, financial reports, cost analysis for fleet (by division), and financial forecasting, as requested.
- Top-level communication with facility GMs regarding their fleet asset programs, costs, and recommendations.
- Provide asset management and various supporting services to all company operational facilities, targeted farm and ranch field equipment, daily fueling/lubing/inspection services, dust control activities, equipment and machinery transportation, crane operations, and other skilled support activities, as requested.
- Other duties, as may be assigned.
PHYSICAL REQUIREMENTS:
Must be able to remain in a stationary position throughout much of the working day. Ability to move about inside the office and support shop. Ability to operate a computer and other equipment. Must be able to work in different temperatures. Must be able to work in a high noise area. Must be able to move items weighing up to 50lbs.
JOB QUALIFICATIONS:
- Must have a minimum ten (10) years of proven management experience and a working knowledge of Construction, Industrial, Earth Moving, Farm, and On-Road Fleet Equipment.
- Knowledge and expertise of specific skills needed to complete various types of service mechanic and technical tasks.
- Familiar and comfortable with financial reporting and analysis.
- Familiar with all applicable safety and regulatory requirements.
- Experience in Infor Equipment Asset Management or similar asset management software platforms required.
- Must be organized and demonstrate an ability to multi-task efficiently.
- Possess a congenial attitude with strong written and verbal skills.
- Outstanding customer service skill-set that engages with our customer needs and provides solution-based strategies.
- Ability to foster and promote teamwork across entire department.
- Self-motivated and self-starter requiring minimal supervision.
- Well-developed computer literacy with MS Office Suite.
- Bi-lingual in English and Spanish a plus.
- Must be able to travel occasionally both local and out of the area depending on business need.
- Must have a valid driver’s license with a clean DMV driving record.
- Must pass pre-placement drug/alcohol screen, physical and functional capacity evaluation.
ADMINISTRATIVE EMPLOYEES:
- Competitive benefits package including Medical, Dental, and Vision
- 401k plan with a discretionary match, subject to a vesting schedule
- Paid Sick, Vacation, Holiday Time and Personal Hours
- Local car dealers discounts for Employee Vehicle Purchase/Lease Programs
- Subsidized gym membership with InShape health clubs
- Free on-site personal training and other wellness-focused activities at company gym
- Tuition discount partnership program with University of La Verne
- Discounted tickets to major theme parks throughout California
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