Requisition ID: 101181

Join the Global Community of Scotiabankers to help customers become better off.


Position is responsible for operationalization of mechanisms of record and monitor relevant measures, metrics, Key Performance Indicators (KPI), Key Risk Indicators (KRI) and Quality Indicators (QI) for the AML Program. Role requires demonstrated technical and data infrastructure knowledge Case Management application Mantis (Oracle)and FCRM, that can quickly respond to ongoing requirements, maintenance activities, and ad-hoc requests to produce reports for Management and Executives.

The Manager MIS, is to work closely with peers and leadership within AML Program as well as partners within Technology and Operations. Based on their specialized knowledge and expertise, the Manger will be responsible for ensuring the development of new reporting channels and mechanisms while also ensuring accurate and relevant measurement and reporting of Scotiabank’s AML responsibilities.


  • Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Communicate with multiple levels of business stakeholders and prepare documentation to capture requirements and understand business needs.
  • Creates reporting procedural documents that capture the data flow, procedures, and metric definitions for each report.
  • Conducts research and analysis to meet the needs of AML/ATF senior management and supported units across the global organization.
  • Design and develop PLSQLs & ETLs to operationalize Key Performance Indicators (KPI), Key Risk Indicators (KRI) and Quality Indicators (QI) which support the tactical and strategic needs of our diverse business partners.
  • Creates, manages and maintains monthly and ad-hoc reporting tools, including reports and dashboards, to share behavior and information with stakeholders which provide value added insight and actionable recommendations for business partners.
  • Utilizes advanced analytical techniques to uncover patterns, trends and relationships among large disparate dataset to allow insight into the impact of volumes, productivity and conversion ratios to better understand our risk universe.
  • Overseeing the daily operations of the AML/ATF Analytics and Management Information Team, which includes leading the hiring and performance management of team staff.
  • Provide insight on the interpretation of analytics and model outputs to enable compliance operations teams to take appropriate actions.
  • Participate in the operational implementation process by assisting in the development of training materials, the creation of job aids and workflows, the development of communications and publications, the development of conversion and implementation strategies, training staff, and post-implementation support.
  • Assisting in the review and evaluation of business initiatives, product and projects with respect to AML/ATF and formulate insightful guidance and input to senior business leaders
  • Other duties as assigned
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
  • Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
  • Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team.

Functional Competencies

  • Strong and in-depth knowledge of Database and Case Management tools such as Mantis (Oracle) and FCRM
  • Strong and in-depth knowledge with at least one of the following data visualization products Tableau and/or Power BI. Experience must include understanding of both server components and end user/development components.
  • Working knowledge and experience with SQL & PLSQL and least one of the following of scripting languages such as VBA, C#, R and Python
  • Exhibited abilities in leading small teams through a development cycle, not necessarily as direct reports.
  • Thorough knowledge of AML regulations, practices and economic sanctions, which may be enhanced via accreditation by ACAMS (Association of Certified Anti-Money Laundering Specialists), is an asset.


  • 3-5 years experience (AML field is an asset)
  • Bachelor's degree in Computer Science, Engineering, Information Technology, Mathematics or related sciences, and/or an obtained Master's degree in Information Systems Certification(s) preferred.

Location(s):  Canada : Ontario : Toronto 

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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