Are you looking for unlimited opportunities to develop and succeed?  With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

The customer is the focus of everything we do, and millions of end users rely on our products and services daily. We believe in the value of empowering Pension Operations Manager with the resources , that is why we need You.

Manulife Employee Benefits Operations team is seeking an enthusiastic and reliable Pension Operations Manager, who is obsessed with delivering value, high integrity and customer-centric. The successful candidate will be responsible to deliver to deliver “One-stop EB Solution” and “Best-in-Class” services to provident funds customers and various distribution channels.

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit 

  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes 

  • You thrive in teams, and enjoy getting things done together

  • You take ownership and build solutions, focusing on what matters 

  • You do what is right, work with integrity and speak up

  • You share your humanity, helping us build a diverse and inclusive work environment for everyone 

We are looking for someone with: 

  • Solid work experience at supervisory/managerial level experience

  • Solid work experience in administration, or provident funds(MPF and ORSO) business

  • Less experience will be considerable for the Assistant Manager Position.

  • Degree holder or above

  • Self-motivated and able to work independently

  • Mature and pleasant personality

Nice to Haves: 

  • Junior team members coaching and leadership exposure

On the job you will: 

  • Participate in formulating, executing and monitoring control procedures to ensure all risks management controls are well established and performed effectively for HK Pension Business;

  • Conduct gap analysis and support Corporate Risk Management Framework in all levels among Pension Operations Team;

  • Prepare and provide various MIS reporting of Operation Effectiveness to Management Team and Regional Office;

  • Lead the team to execute compliance procedures and implement relevant control measures including anti-money laundering, quality/performance monitoring etc.

  • Identify opportunities for on-going operations efficiencies and participate in various EB improvement initiatives;

 Our commitment to you

  • Our mission; to be a part of making Decisions Easier and Lives Better

  • A leadership team dedicated to your growth and success 

  • A bold ambition and set of goals to be a leader in driving transformation in our industry 

  • Our best. Every day. 

Learn more about opportunities with us at jobs.manulife.com    


If you are ready to unleash your potential it’s time to start your career with Manulife/John Hancock.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of June 30, 2020, we had $1.2 trillion (US$0.9 trillion) in assets under management and administration, and in the previous 12 months we made $30.6 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is an equal opportunity employer.   We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.  We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground.

It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

More from Company - Manulife (International) Limited
Manager, Channel Propositions (Events), Employee Benefits
Company - Manulife (International) Limited 4 days ago
Customer Relationship Manager, Employee Benefits
Company - Manulife (International) Limited 4 days ago
Senior Admin Service Representative
Company - Manulife (International) Limited 4 days ago

Manager, Pension Operations

Apply On Company Site
Back to search page
;