Unified Endpoint Manager / Senior Manager - Global Technology Solutions - Firmwide Corporate Services - Hong Kong / Shanghai

PricewaterhouseCoopers China Holding Limited (Hong Kong, Hong Kong) 30 days ago

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Manager

Job Description & Summary

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our Computer Operations team provides customer, Information Technology data centre, and application support to ensure end to end quality of our Information Technology operations. As part of our team, you’ll help enhance our operations quality, work across all Information Technology operational functions, and coordinate with service stakeholders to deliver high quality services.

Responsibilities

  • Lead the infrastructure Endpoint Management team to deliver stability, performance and security of the environment Provide T2-T3 support on Endpoint, performance and service monitoring, proactive system tuning and related software and security components through best practices.
  • Work with global Endpoint Management teams and review processes and tools to ensure high productivity and making optimal use of Endpoint technology.
  • Ensure the delivery process is according to company's goal and expected timeline.

Requirements

  • At least 8 years working experience in Desktop Endpoint and service delivery with managerial experience.
  • Ability to work under pressure and ensure that problems are managed, and escalated efficiently with the minimum disruption to the business
  • Create and maintain documentation to support internal and external customers with self-help materials.
  • Hands-on experience deployment of VMware Workspace ONE to manage enterprise devices including software deployments, vulnerability management and secure applications delivery.
  • Knowledge on enterprise infrastructure, AD, Group Policy and endpoints stacks including Windows, Mac and Mobile (IOS/Android)
  • Technical knowledge on Powershell, C#, VB.net, Javascript, automated deployment techniques
  • Work with global Endpoint delivery team and review processes and tools to ensure high productivity and making optimal use of endpoint technology.
  • Holder of professional qualification(s) any of Project Management, Security, Cloud, Linux, MS or Virtualization certifications is advantageous. Candidates with less experience may also considered as a Manager
  • Communication skills (Mandarin and Cantonese) and fluent English the ability to work with minimal supervision.

The PwC China (including Mainland China, Hong Kong, Macau) does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of PwC China (including Mainland China, Hong Kong, Macau). PwC China (including Mainland China, Hong Kong, Macau) is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the local law.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date


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Unified Endpoint Manager / Senior Manager - Global Technology Solutions - Firmwide Corporate Services - Hong Kong / Shanghai

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