Manager, Market Development -Canada

Concur (Ontario, Canada) 4 days ago
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Manager, Market Development -Canada
Job ID #: 16628 Location: Canada-ON-Field Based Functional Area: Marketing Department: Marketing-EMEA Position Type: US Full Time Education Required: Bachelors Degree Experience Required: 3 - 5 Years Relocation Provided:
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Position Description
Responsible for managing and developing a Market Development team in order to generate pipeline for sales team. Role also has a requirement (40%) to generate pipeline for sales team as an individual contributor.  Role reports to Director, Marketing. This is an excellent opportunity for the right candidate to grow their management career at a fast growing cloud computing provider.

  • Accountable for delivering towards segment pipeline goals
  • Responsible for recruiting and leading a team of Market Development Representatives to deliver qualified prospect leads/opportunities in order to meet corporate sales goals.
  • Manage and develop market development team through proactive performance management and various development tools
  • Work with Marketing to effectively support marketing campaign follow up
  • Lead market development team to perform to the high standards through coaching, development, training and desirable employee satisfaction
  • Work with the leadership team to communicate expectations to staff and monitor and report on results to senior leadership
  • Proactively calling into accounts in order to generate appointments for the sales team
  • Qualification and nurture of inbound leads through to appointment stage
  • Contact data from internal CRM system ( The candidate will also be expected to research prospective companies to obtain contact details and other basic profile information
  • Overcome objections and effectively communicate Concur’s value propositions to key decision makers
  • Participate on cross-functional teams as needed to further sales initiatives.

Skills and Qualifications

  • Previous management experience as a team leader in a telemarketing capacity
  • Intelligent and able to assimilate information quickly
  • Can lead by example
  • Highly organized and self-motivated with the ability to prioritize tasks
  • Confident in overcoming rejection and setting challenging goals on a daily basis
  • Ambitious and willing to learn
  • Professional phone manner with a consultative approach and tone of voice

Position Requirements
Position Requirements

    Education, Experience & Training required:
  • BS/BA or equivalent experience
  • 3+ years of experience in a sales or prospecting role.
  • 5+ years of experience leading or managing a sales or lead generation team.
  • Ability to pass a background check.

Critical Performance Competencies:

  • Holds self and others accountable for results.
  • Performs a wide variety of tasks and changes focus quickly as demands change.
  • Follows through on difficult decisions.
  • Demonstrates different influence styles as appropriate to the situation while maintaining positive relationships.
  • Builds and maintains trusting relationships with associates and customers.

Value Competencies:

  • Displays passion for & responsibility to the customer
  • Hires, develops & rewards great people
  • Displays leadership through innovation in everything you do
  • Displays a passion for what you do and a drive to improve
  • Displays a relentless commitment to win
  • Displays personal & corporate integrity

Concur is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, protected veteran status, disability status, or any other characteristics protected by federal, state or local law. We are committed to hiring and valuing a global diverse work team.
Concur is a dynamic, growing and fast-paced organization.  As such, successful employees are able to work in a fast-paced environment, managing multiple priorities often times under tight deadlines.  This typically requires working a 40+ hour work week to accomplish performance objectives.  With that, Concur offers flexibility as to the specific working hours that may be required or available depending on your role.
Concur is a SaaS company.  Employees must be technically savvy with the ability to use the computer/keyboard and telephone to conduct business.  The ability to creatively problem solve to our core value of ‘Leadership through innovation in everything we do’.   Many positions within Concur are customer facing so written, verbal and interpersonal communications skills are required for a majority of opportunities with Concur.
Confidentiality and our core value ‘Personal and corporate integrity’ are critical components being that Concur is a publicly traded company and working towards building a great, enduring company.

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