Market Development Representative

Concur (Ontario, Canada) 9 days ago
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Market Development Representative
Job ID #: 17029 Location: Canada-ON-Field Based Functional Area: Sales & Account Management Department: SMB - Americas Position Type: US Full Time Education Required: Not Indicated Experience Required: 3 - 5 Years Relocation Provided:
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Position Description
Concur, a part of SAP, imagines the way the world should work, offering cloud-based services that make it simple to manage travel and expenses. By connecting data, applications and people, Concur delivers an effortless experience and total transparency into spend wherever and whenever it happens. Concur services adapt to individual employee preferences and scale to meet the needs of companies from small to large, so they can focus on what matters most. The company serves more than 30,000 clients representing more than 27 million users in over 150 countries.
Job Description:
The Market Development Representative is responsible for supporting the Sales departments through lead generation. This includes qualification of all inbound and outbound leads via the phone, web, email, corporate events and direct mail campaigns. The Market Development Representative is also responsible for event support and proactive lead generation. The Market Development reps reports to the Market Development Manager.
Responsibilities:


  • Proactively call into accounts by utilizing and maintaining our corporate database
  • Partner with Global Sales Executives to develop a given territory and call on targeted account lists, build relationships with key decision makers to identify project and business needs
  • Qualify all inbound and outbound leads
  • Overcome objections and effectively communicate Concur’s value propositions to key decision makers regarding appropriate Concur product offerings
  • Transfer qualified leads to the appropriate Global Sales Executive for an Executive Overview and formal sales presentation
  • Build and maintain strong relationship with sales team through clear communication and follow-up
  • Maintain up-to-date and extensive knowledge of all Concur product offerings
  • Stay current on industry trends and maintain extensive knowledge of competitor’s product offerings
  • Achieve monthly pipeline goals set by sales management
  • Actively participate in the innovation of new techniques and strategies for securing new accounts
  • Operates under supervision with frequent reviews of work
  • Be aware of, and comply with, all corporate policies

Position Requirements
Education, Experience & Training required:


  • Bachelor’s Degree or equivalent experience in sales, phone-based lead generation, marketing or business
  • 3+ years of experience in phone-based lead generation, inside sales and/or business development activities
  • Ability to pass a background check
  • Experience with Salesforce and Microsoft Office is strongly desired
  • Strong written and verbal communication required

Job Specific Specialized Knowledge & Skills:

  • Must be enthusiastic, outgoing, and have high energy.
  • Must be motivated by cold calling, asking probing questions and gathering information.
  • Must be a team player with strong initiative, excellent PC skills and ability to quickly build extensive knowledge of Concur’s product offerings and that of competitors.

Critical Performance Competencies:

  • Must be able to process information gathered quickly and effectively to overcome objections.
  • Excellent verbal communication skills.
  • Able to work aggressively to meet customer and marketing/sales driven deadlines.

Value Competencies:

  • Displays passion for & responsibility to the customer
  • Hires, develops & rewards great people
  • Displays leadership through innovation in everything you do
  • Displays a passion for what you do and a drive to improve
  • Displays a relentless commitment to win
  • Displays personal & corporate integrity

EEO:
Concur is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, protected veteran status, disability status, or any other characteristics protected by federal, state or local law. We are committed to hiring and valuing a global diverse work team.


Concur is a dynamic, growing and fast-paced organization.  As such, successful employees are able to work in a fast-paced environment, managing multiple priorities often times under tight deadlines.  This typically requires working a 40+ hour work week to accomplish performance objectives.  With that, Concur offers flexibility as to the specific working hours that may be required or available depending on your role.


Concur is a SaaS company.  Employees must be technically savvy with the ability to use the computer/keyboard and telephone to conduct business.  The ability to creatively problem solve to our core value of ‘Leadership through innovation in everything we do’.   Many positions within Concur are customer facing so written, verbal and interpersonal communications skills are required for a majority of opportunities with Concur.


Confidentiality and our core value ‘Personal and corporate integrity’ are critical components being that Concur is a publicly traded company and working towards building a great, enduring company.


E-Verify:
 
Concur participates in E-Verify to confirm work authorization.


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