To be successful in this role, you’ll need to have the following skills: Integrity: As a mentor, we entrust you with our customers and sensitive student-related data. We expect you to handle it with utmost responsibility and care. Empathy: Ability to approach any situation with patience and natural empathy. Drive: Enthusiasm and will to work relentlessly for achieving and exceeding business targets. Communication: Excellent communication skills in English and/or the regional language. Continual learning: Eagerness to learn and upgrade your product knowledge. Stay updated about the changes in the educational system.Toppr is looking for a Mentor in its Sales Renewals team. As a mentor, you’ll schedule and conduct structured counseling sessions with students to understand their learning needs. You’ll prospect, retain, build, and strengthen Toppr’s customer base by being accountable for the renewal of its subscription. To do so, you’ll ensure that you’re there for the customer every step of the way, which includes understanding their queries and coordinating cross-functionally to get them resolved. You’ll be responsible for organizing seminars, workshops along with other business development activities.