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Merchandiser

DKSH
Ipoh, PRK
16 days ago: DKSH

Job Description

DKSH is the leading Market Expansion Services Group with a focus on Asia. DKSH helps other companies and brands actively grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since March 2012, DKSH is a global company headquartered in Zurich. With 770 business locations in 36 countries – 740 of them in Asia – and 28,300 specialized staff, DKSH generated net sales of CHF 10.1 billion in 2015. The company a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution, and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth.

Job Responsibilities

Support superior in managing day- -day operating expenditures against operating budgets ensure efficient usage of resources
Implement action plans (e.g. make regular calls/visits, take orders, etc.) achieve sales targets for assigned businesses/terri ries
Track self/team progress against key performance indica rs and sales plans. Prioritize and review daily sales activities performed
Execute sales activities for assigned businesses/terri ries, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-s re merchandising
Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
Report on the activities and products of the competi rs via inputs the competition reports
Record sales data for reporting and tracking purposes. Maintain relevant cus mer data in appropriate cus mer relationship management databases
Execute continuous improvement activities enhance sales processes, sales plans, cus mer satisfaction, etc.
Track and collect payments from cus mers
Maintain a cus mer complaints/issues log and follow up on cus mer issues
Respond cus mer orders and queries. Inform current and prospective cus mers of promotions and new/upgraded products
Work with internal stakeholders ensure timely delivery of products. Support internal stakeholders in relationship development with key cus mers
  • Minimum SPM qualification in Business Studies/Marketing/Economics or a related discipline
  • Up 1 years' experience in a similar role
  • Demonstrate basic knowledge and understanding of the industry/market/competi rs/cus mers
  • Demonstrate basic knowledge in assigned terri ries/products/services and strong selling skills
  • Demonstrate strong communication and negotiation skills
  • Demonstrate basic research and analytical skills
  • Demonstrate proficiencies in office productivity ols (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in local language and ideally in English, both written and spoken


DKSH is the leading Market Expansion Services Group with a focus on Asia. DKSH helps other companies and brands actively grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since March 2012, DKSH is a global company headquartered in Zurich. With 770 business locations in 36 countries – 740 of them in Asia – and 28,300 specialized staff, DKSH generated net sales of CHF 10.1 billion in 2015. The company a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution, and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on...