Network Engineer L1

NTT Luxembourg PSF SA (Luxembourg, Luxemburg) Vor 9 Tagen veröffentlicht
Network Engineer L1

In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.

The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.  

Want to be a part of our team?

Responsible for setup and installation of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions. Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide installation support remotely.

Working at NTT

The Network Engineer is proactive in identifying, investigating and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. His/her primary objective is to ensure zero missed service level agreement conditions.

  • Ensure that assigned IT Infrastructure at the client site is configured, installed, tested and operational. Perform necessary checks, apply monitoring tools and respond to alerts.
  • Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail.
  • Be a part of IT Network projects and operating on infrastructures: leveraging tools and processes to better resolve any IT incidents.
  • Produce breach and other reports to identify failures and short comings.
  • Focus on second line support for low complexity incidents.
  • Proactively offer improvements of operations in order to better meet the SLA standards

EDUCATION, EXPERIENCE, SKILLS

  • Higher degree in IT or Computer Science.
  • A first relevant experience in the field
  • Knowledge or experience of IT Networks:
  • Installing, Configuration, Routing and Switching
  • A keen interest in Infrastructure
  • Knowledge and certifications in Cisco SDA and Cisco ASA are considered an asset
  • Knowledge of Cloud systems (AWS, Azure) is also an asset
  • You demonstrate:
    • problem analysis and solution formulation skills.
    • learning and service orientation.
    • excellent attention to detail.
    • ability to adapt, to change and to think innovatively.
    • good verbal and written communication ability.
    • good planning and time management
  • Languages:
    • English is mandatory.
    • French and German are an asset
  • Any other certifications (CCNA, CCNP) are considered an asset

What will make you a good fit for the role?

Join our growing global team and accelerate your career with us. Apply today.

Equal opportunity employer

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

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Network Engineer L1

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