Job Description

We are looking for Network Engineer Sydney based roles. You will be a part of a global consulting firm for one of their major projects.

Requirements

High Touch Engineer:

  • You need to be a creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues.
  • With a seasoned mix of broad networking knowledge and specific area expertise, as well as excellent Customer Relationship Management (CRM) skills, you’re well positioned to become a trusted advisor capable of building solid, long-term relationships with customers.
  • Expert level knowledge in TWO of the following and strong knowledge in all other areas of: IP inter-networking, LAN Switching, ATM, Voice technologies, IP Telephony, SAN, CDN, Optical, Wireless, IPCC. WAN protocols (Frame Relay, ISDN). IP Routing protocols (IGRP, OSPF, EIGRP, BGP).
  • Expert level inter-networking troubleshooting in a large-scale network environment.
  • Undertake support as designated engineer for large-scale networks.
  • Must possess strong technical account management skills.
  • Active participant in virtual technology teams with in-depth knowledge of network
  • management, network availability.

High Touch Operations Manager:

  • Excellent ability to engage cross-functional resources to solve customer issues.
  • Understanding of pertinent software applications used for reporting and researching.
  • Attention to detail a must.
  • Strong ability to utilize tools for customer satisfaction and gap analysis and make recommendations to customer.
  • CCNA or equivalent basic technical/networking knowledge.
  • Intermediate level understanding of project management and business acumen.
  • ITIL V3 Foundational Certification
  • Service Provider experience is highly desirable.

Benefits

Zone IT Solutions is Australia based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at Careers@zoneitsolutions.com or contact us at 0434189909

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Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

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