Job Description

 

“a passion for perfection”

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

Front Office Coordinator

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

  • To consistently offer professional, friendly and engaging service
  • To coordinate and provide administrative support to the Front Office department
  • To ensure the smooth and efficient operation of the Front Office under the guidance of the Front Office Manager
  • To communicate and coordinate regularly with other departments in the hotel
  • To follow department policies, procedures and service standards
  • To follow all safety policies 
  • Other duties as assigned

 

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

  • Previous customer related experience an asset
  • Previous PMS experience an asset
  • Must be computer literate in Microsoft Window applications
  • Must possess a professional presentation
  • Must possess strong verbal and written skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team

Physical Aspects of Position: 
Physical aspects of the position include but are not limited to the following: 

  • Frequent standing, walking and sitting throughout shift
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

If you feel you are ready for your next professional challenge, send us your application today.
 

   

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