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Tech Ops Manager

NIKE
Vietnam
25 days ago: Nike

Job Description

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Description

APLA TECH Ops Infrastructure Services

Technology Services Manager - TSM

Role Description:

· Accountable for all aspects of IT infrastructure services at the territory level

· Provide strategic direction, planning, technical project management, stakeholder management and reporting services at the territory level for infrastructure services

· Act as the Technology advocate and primary internal customer contact between strategic service providers and business users

· Responsible to build relationships with key customers and stakeholders to influence and execute within Nike’s Technology Infrastructure strategic direction

· Partner with Territory/Geo Nike Tech leadership to align strategy and execution of key Infrastructure portfolio initiatives

· Manages IT Infrastructure resources (people, budget, projects) and related support functions at the territory

· Manage & lead Infrastructure local projects and their execution in the territory by partnering closely with the global infrastructure tower teams

· Manage, own and lead initiatives and projects driven by global teams for execution at the territory

· As the Infrastructure leader at the territory, ensure global Technology Infrastructure requirements, standards and security compliances are met and adhered to

· Responsible to ensure service delivery, governance and service provider management at the territory; escalates performance issues to global team owners

· Align, enforce and maintain global policies & procedures with local customizations where required

· Develops location specific Infrastructure plans based on business requirements for territory Nike & partner locations including Distribution centers, 3PL partners, Manufacturing facilities --collaborates with Nike Infrastructure global teams for alignment and visibility

· Primary interface between the Nike business and Technology Infrastructure towers and service providers

· Manages Team of on-site resources responsible for day-to-day infrastructure operations, creates opportunities for staff development, makes hiring decisions, drives performance management, recognition and rewards

· Ensure global infrastructure announcements and end user communications are delivered at the territory taking language into consideration


Requirements

·         Bachelor Degree in Computer Science

·         Minimum 5 years of experience in supporting and vendor management in a technical context.

·         Experienced in structured project methodologies

·         Detailed oriented and ability to handle multiple tasks simultaneously

·         Excellent verbal and written communication skills

·         Pro-active and accustomed to working with tight timelines

·         Good customer and user management skills


NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.


Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the worlds best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game. Description APLA TECH Ops Infrastructure Services Technology Services Manager - TSM Role Description: · Accountable for all aspects of IT...