Operations Manager

Ralali.com (Jakarta JK, Indonesia) 29 days ago

About Ralali.com

Our platform focuses on giving a wide range of digital solutions for Indonesia’s UMKM/MSME. We offer various services to UMKM business owners so they can have access to a sustainable and reliable supply chain, financial improvement, and other various strategies to Sourcing, Scale Up and Sustain their business.

Job Responsibilities

  • Operations Manager will help us to maintain daily operations (logistic and customer experience) of Ralali Partner Alam Sutera which focuses on helping offline distributors and brand principals to be successful in the digital market.
  • Manage daily operations of sortation centre through inbound, outbound, sorting using the appropriate sort program or manual distribution scheme and reprocessing functions.

  • Develop and manage day to day relationships with all internal and external stakeholders and quick action for any problems and complaints; manage activities of 3PL.

  • Monitoring system, inventory, administration, Service Level Agreements and Key Performance Indicator.

  • Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity.

  • Actively pursue strategic and operational objectives.

  • Ensure operational activities remain on time and within a defined budget.

  • Strive for continuous improvement in all areas of operations.

Job Requirements

  • Have 4 years relevant work experience in the same field

  • Strong business acumen with the ability to help drive insights and decisions through data and information

  • Creative and thrives in a fast-paced environment

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