Job Description

Job Description

Company Description

A Compass, we turn ordinary acts of service into extraordinary moments that make a difference. Think you can do the same? Then come to work with us—the largest foodservice and support services provider in the world. We’re growing bigger and better all the time. How did we become the seventh largest employer globally? It all starts with our commitment to great people, great service, and great results. Join us.

Why work with Compass Group Canada? We are the leading foodservice and support services company. We serve millions of customers each year and generate nearly $2 billion in revenue. We are proud to be a team of 500,000 associates worldwide. Come find your next opportunity here with us.

Job Description

  • Lead a team of Managers, Supervisors and Associates; motivate, coach and develop direct reports and front-line staff while considering changing priorities.
  • Manage all aspects of food services and operations including budgeting, financial management, and weekly analysis, in addition to maintaining both client and Compass standards to ensure a safe environment for all Guests and Associates.
  • Drive revenues and minimize expenses to achieve optimal profits.
  • Ensure quality control procedures are monitored and maintained, and established operating practices are strictly followed.
  • Successfully implement retail programs, marketing programs, and catering services, for popular QSR units and brands.
  • Ensure customer satisfaction; resolve requests, complaints, and concerns.
  • Monitor units’ compliance with Quality Assurance and Health & Safety policies, and initiate corrective action as required.

  • Post-secondary degree/diploma in Hospitality and/or Food Service Management, Hotel and Restaurant Management; advanced FST, Servsafe or equivalent food safety certification preferred.
  • Minimum three years of retail food service/QSR management experience with branded concepts.
  • Solid experience in fiscal management of multi-million dollar budgets, contracts and project costs.
  • Awareness of innovative trends in retail food services.
  • Excellent client relationship and verbal and written communication skills.
  • Exceptional organizational skills with a strong attention to detail.
  • Proficient in MS Word, Excel, PowerPoint and Outlook and demonstrate working knowledge of food service POS/IT systems.
  • Available to work week days, evenings and weekends.

Additional Information

Position located inside Toronto Pearson Airport

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