Job Description

PMO Operation Specialist (1-year Renewable Contract)

Based in Malaysia

Summary:

Engages in a role that directly supports consulting services operations in an effort to achieve the strategic goals of the Consulting Division. Leverages domain and industry expertise. Interacts with internal staff, clients/customers, Business Units, subcontractors, and applicable departments at SAS. This regional with a Malaysia focused role reports to the PMO Manager which will also be based in Malaysia.

Primary Responsibilities:

  1. Assist with the project success and customer satisfaction by ensuring project admin tasks are done efficiently, accurately and on time. This includes:
  • Weekly and monthly timesheet management
  • Focal point for client PMO and partner PMO contacts.
  • Supervise and Assist project related staff and visitors with hotel and travel bookings
  • Focal point of Deal Approval Template power user and Regional deal approval logistics
  • Focal point for MSAs, SOWs, POs and 3rd party paperwork
  • Meet SLAs external and internal
  • Set up of internal projects as required
  1. Provide support to the project managers, consulting managers, and project accountant by:
  • Host, administering and note taking for the weekly project meetings to discuss resource needs, milestone/invoice status
  • Update RAVe (Resource mgmt. system) on fortnightly basis, coordinate with PMs and published the RAVe schedule weekly
  • Update Partner Profile Database (PPD) as required
  • Review and update RSS (Resource Sharing System) as required
  • Provide PSD specific inductions for new consultants, PMs, PSD managers
  • Supporting information sourced for sign off ease (SOWs have attached P/L, Work Orders have attached sell rate) (as needed)
  • Supervision on Client project set up correctly and timely
  • Monitor pipeline and backlog forecasting including Synapse and Orion
  • Proactively raise and address timesheet issues with Consultant’s and Project Managers and see to completion (as needed)
  • Proa
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