Operations Team Member-OPS-CMS Operations

Candidate Experience site (Mumbai, MH, India) 16 days ago

Job Role

· Scrutiny of documents

· Completion of document verification as per agreed TAT

· Ensuring approvals are taken as per delegation matrix.

· Maintenance of customer masters in the CMS system.

· Liaising with Product sales managers / Service solution group for resolution and improvement of First Pass Ratio.

· Timely completion of client setup and sending welcome letters to the corporates/Sales team

· Coordination with other stakeholders like CMS Servicing/Payments, PSM, RM, LCC,BSG,IT etc

· Ensuring timely & accurate submission of MIS and should be good in analytics

· Assisting PSM/Branch/Client for prompt closure of issues.

· Should always be ready to accept new challenges and carry a positive attitude

Job Requirements

· Graduate with minimum 3-5 years of Banking experience

· Knowledge of banking operations (Basic knowledge of CMS would be preferred)

· Understanding of New age Digital products

· Should be familiar with banking systems like Finacle,Dotnet,Cashin etc. Ability to work under pressure in a dynamic environment

· Should have eye for detail & be meticulous

· Strong communication (Oral and Written) & Networking Skills

· Should be a team player and self-motivated


If you wish to apply for this job position, please fill your details in the Kotak Fast Track Application Form and mail to Pushan.maiti@kotak.com

Please mention the following in the subject line as ‘”Position Name” –“Your Name” – “Your Current Business Group

Operations Team Member-OPS-CMS Operations

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