Operations Team Member-OPS-CMS Operations

Candidate Experience site (Mumbai, MH, India) 16 days ago

Job Role



· Scrutiny of documents


· Completion of document verification as per agreed TAT


· Ensuring approvals are taken as per delegation matrix.


· Maintenance of customer masters in the CMS system.


· Liaising with Product sales managers / Service solution group for resolution and improvement of First Pass Ratio.


· Timely completion of client setup and sending welcome letters to the corporates/Sales team


· Coordination with other stakeholders like CMS Servicing/Payments, PSM, RM, LCC,BSG,IT etc


· Ensuring timely & accurate submission of MIS and should be good in analytics


· Assisting PSM/Branch/Client for prompt closure of issues.


· Should always be ready to accept new challenges and carry a positive attitude




Job Requirements



· Graduate with minimum 3-5 years of Banking experience


· Knowledge of banking operations (Basic knowledge of CMS would be preferred)


· Understanding of New age Digital products


· Should be familiar with banking systems like Finacle,Dotnet,Cashin etc. Ability to work under pressure in a dynamic environment


· Should have eye for detail & be meticulous


· Strong communication (Oral and Written) & Networking Skills


· Should be a team player and self-motivated


Application:



If you wish to apply for this job position, please fill your details in the Kotak Fast Track Application Form and mail to Pushan.maiti@kotak.com



Please mention the following in the subject line as ‘”Position Name” –“Your Name” – “Your Current Business Group

Operations Team Member-OPS-CMS Operations

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