· Scrutiny of documents
· Completion of document verification as per agreed TAT
· Ensuring approvals are taken as per delegation matrix.
· Maintenance of customer masters in the CMS system.
· Liaising with Product sales managers / Service solution group for resolution and improvement of First Pass Ratio.
· Timely completion of client setup and sending welcome letters to the corporates/Sales team
· Coordination with other stakeholders like CMS Servicing/Payments, PSM, RM, LCC,BSG,IT etc
· Ensuring timely & accurate submission of MIS and should be good in analytics
· Assisting PSM/Branch/Client for prompt closure of issues.
· Should always be ready to accept new challenges and carry a positive attitude
· Graduate with minimum 3-5 years of Banking experience
· Knowledge of banking operations (Basic knowledge of CMS would be preferred)
· Understanding of New age Digital products
· Should be familiar with banking systems like Finacle,Dotnet,Cashin etc. Ability to work under pressure in a dynamic environment
· Should have eye for detail & be meticulous
· Strong communication (Oral and Written) & Networking Skills
· Should be a team player and self-motivated
If you wish to apply for this job position, please fill your details in the Kotak Fast Track Application Form and mail to Pushan.firstname.lastname@example.org
Please mention the following in the subject line as ‘”Position Name” –“Your Name” – “Your Current Business Group”