Senior Ops Processing Admin - Validations

Requisition Details and Talent Acquisition Contact

REQ ID: 142808 - Michelle Thabethe

Closing date: 14 November 2025

Cluster and Location

Group Finance - GBS INVOICE PROCESSING

Sandton (on-site)

Job Family

Administration, Operations and Facilities

Career Stream

Operations

Leadership Pipeline

Manage Self: Technical

Job Purpose

To ensure financial transactions are processed within the agreed turnaround times in terms of the laid down procedures and processes to effectively manage risk within the bank.

Job Responsibilities

• Minimise financial risk by ensuring accuracy of transactions processed for payment.
• Ensure that validated documentation is processed accurately by following controls and relevant procedure and process.
• Prevent financial loss by ensuring accurate calculations and capturing.
• Meet stakeholders’ expectations by ensuring agreed Service Level Agreements (SLAs) area adhered to.
• Provide customer satisfaction and feedback by investigating and resolving outstanding queries/complaints within the agreed time frames.
• Build and maintain stakeholder relationships by meeting SLAs, providing feedback and taking corrective action where appropriate.
• Highlight risk by reporting exceptions.
• Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
• Ensure that own contribution and participation contributes to the achievement of team goals.

Preferred Qualification

• Bachelor of Commerce: Accounting , Matric / Grade 12 / National Senior Certificate

Systems Knowledge

• SAP & Ariba

Minimum Experience Level

• 5 years experience working in financial, risk and process management environments.

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking knowledge
• Banking procedures
• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Relevant software and systems knowledge
• Business writing skills
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Building Customer Loyalty
• Earning Trust
• Decision Making
• Initiating Action
• Stress Tolerance
• Work Standards
• Continuous Improvement
• Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566