Thomas & Mackay are a progressive group of independent practices committed to providing exceptional eye care services and quality eyewear, with a charitable focus on giving back and aiding underprivileged communities. We are steadily growing our business and are seeking an Optical Dispenser to join our experienced and passionate customer service team in our Norwood location.
ABOUT THE ROLE
Joining the team as our Optical Dispenser, you will work as part of our diverse and vibrant team in a supportive and rewarding retail environment.
Provide exceptional and professional services to our customers by explaining and recommending the right features of frames and lenses to meet customers’ needs
Provide after-sales services including following up with customers’ feedback and offering technical services such as frame adjustments and basic repairs
Assist and support other team members for technical knowledge
Support each other in the team on a daily basis and work together to achieve store sales targets
Build collaborative relationships with your peers (i.e. optometrists, optical dispensers and other optical professionals) in order to provide a seamless eye care experience for customers
A successful applicant for the role will:
Have at least 10+ years experience as an Optical Dispenser
Be committed to providing customer service excellence
Have passion for eye care and eye health
Thrive in a collaborative team environment
Possess positive and engaging communication skills
THE BENEFITS OF WORKING WITH US:
Opportunity to enrich personal work development within the optical industry
Empowerment from working within a small but close-knit and supportive team
If this sounds like the next opportunity for you, apply today.