As the IT Senior KPI Optimization Manager, you will be responsible for both managing IT Service KPIs and reporting initiatives. You will be responsible for the overall quality of the Analytics and reporting processes within the IT Service function. The IT Senior KPI Optimization Manager will be embedded within the KPI Optimization Center of Excellence (CoE) and overall, in the global IT Service function.
The purpose of this new role is to improve the analytics and reporting capabilities across the IT Service function.
In this new position, you will concept and define the ITS reporting strategy and the attached processes. You will define, track and set up relevant KPI and their visualization in dashboards, reports and analytics. You will steer the alignment and interfaces between Data Engineers and the ITS team to ensure relevant data is available and accessible. You will actively drive the integration of tools to increase data-based information and decision-making processes.
As a member of the ITS Transformation team, you will manage a team of part-time CoE members and report to the ITS Transformation Director.
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BCG’s information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.
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WHO WE ARE
BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world.
Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.