Outbound Sales Representative

Full Potential Solutions (Pasig, Philippines) 26 days ago

The main role of the Outbound Sales Representative is to acquire new and/or additional accounts for a leading VOIP technology & solutions company. The target market is mostly small-sized businesses in North America across various industries. This is a Business-to-Business sales, so it is a bit more complex than consumer selling and requires a little more depth and sophistication from the sales business manager.


  • Utilize a consistent contact attempt process via phone and e-mail to nurture, qualify and sell prospects generated by marketing campaigns and ‘cold-calling’ in a production focused environment
  • Prospect, educate and qualify leads to create sales-ready opportunities
  • Keep abreast of the industry and technologies trends to ensure you are a trusted resource to prospects and customers
  • Successfully manage and overcome prospect/customer objections
  • Follow the established pre-sales process and consistently using prescribed tools to document prospect interactions – ensuring efficient lead management
  • Develop sales strategies while maintaining high productivity levels
  • Independently source or mine own business leads – subject to review & approval process before dialing
  • Achieve pre-determined sales targets/quota

  • Preferably with some years of solid Business-to-Business Sales Experience
  • At least 2 years outbound sales experience in any industry or vertical from any contact center or BPO (sales program/account management/sales/lead generation/retention/acquisition/etc.)
  • Very strong language and communication skills (written and verbal) and robust affinity to US culture/business/consumers
  • Superior sales and negotiation skills
  • Outstanding entrepreneurial skills and business acumen
  • High proficiency in communicating across several platforms. Must be able to form connections using their voice or with written messages, with less emphasis placed on face-to-face communication. A pleasant phone voice is an advantage.
  • Must exhibit supreme oral expression and remarkable presentation skills; Highly articulate and eloquent
  • Highly adaptable to dealing with various customer types; exceedingly conversational and inherently engaging; quick-witted
  • Oral comprehension. Strong analytical and problem-solving skills
  • Must have keen attention to details; superb planning, organizational and time-management skills
  • Must be highly confident and effective in talking, dealing, presenting, selling, negotiating with various job levels – from assistants, managers, to business owners and executives across different industries
  • Must have grit or the strong sense of passion and perseverance
  • Self-motivated, resilient and enthusiastic; Must have a personality and character that can prudently deal with rejection without letting it impact the ability to be successful and exceed own performance results
  • Incentive and money-driven; gets the extra push and motivation through rewards, career enhancement and skills improvement opportunities
  • Highly confident; can speak through their confidence
  • Superior web navigation and computer skills
  • Ability to multi-task; talk & type & not get distracted
  • Highly independent and proactive; can work with minimal supervision and guidance

Stay Safe, Stay Home. Amidst the E/M/G community quarantine in Luzon, the entire FPS Manila Community is under work from home setup. All hired during this time will require the ability to work from home. The office-based setup will resume dependent on the organization direction in the future.

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