Job Description

About Discovery Holiday Parks

It’s an exciting time for Discovery Parks. Since our inception in 2004 we have experienced extensive growth. We currently own and operate over 60 parks and employ over 1100 people throughout Australia. In 2018 we acquired Top Parks.  Discovery Parks and Top Parks is now Australia’s largest network of holiday Parks. In addition to operating parks, we have the GDay Rewards program – offering a community of mates exclusive deals and benefits at Australia’s largest network of holiday and workstay parks.

The Discovery Parks Group is a multidimensional business with a strong strategic advantage within the accommodation sector.  Our aim is to be the leading regional accommodation business in Australia.  

We are seeking passionate and adaptable people that enjoy working within a high-performance team that work together to help our customers discover what matters.

About the Role

You will be empowered to manage the park, drawing on a support office team including your regional operations manager, pricing, marketing, finance and commercial capability. Your scope will include being part of the local community and creating relationships that will generate business for your park, recruiting, rostering and managing a team that will welcome guests, manage the grounds and clean the rooms. Managing R&M and other day to day opportunities to improve customer experience. Your priorities will be driven by customer feedback and the value creation plan and vision that  you will design for your park with your Regional Operations Manager.

Your responsibilities will include:

  • Recruitment, management and leadership of a diverse park team including administration, housekeeping, grounds, maintenance, customer service and possibly a range of permanent customers that live on site
  • Team recruitment, training and development
  • Utilising your support office ecosystem including your regional operations manager and marketing partner, proactively plan and implement sales and marketing activities in line with customer needs
  • Financial management - operating, reporting, delivering and implementing budgets
  • Maximising revenue opportunities
  • Asset management
  • Lead by example ensuring efficient management practices are employed, maintaining compliance with safety, statutory and brand standards
  • Developing local relationships with businesses and customers to drive sales and enhance the reputation of your park

Skills & Experience

We are looking for:

  • Demonstrated skills and experience in hospitality management
  • Previous F&B and stocktake experience
  • Strong analytical and problem solving skills
  • Proven and demonstrated experience in managing, developing and training staff
  • Strong computer skills, especially in the MS Office suite
  • A good understanding of yield management
  • Awareness of contemporary sales and marketing principles and practices
  • Previous experience with RMS or similar reservations systems
  • Current Drivers Licence essential


  • A competitive salary with annual bonus based on KPI’s
  • Professional development and opportunities to grow personally as well as professionally
  • Discounted accommodation for you, your family & friends
  • Discounted products from our G’Day Rewards Partners
  • Opportunity to travel to some beautiful remote locations within Australia

We are an innovative business that is significantly disrupting the domestic accommodation industry.

If you are passionate, adventurous, and ready to hit the ground running, we want to hear from you.

Discover more to life - APPLY NOW!

Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges. Drivers Licence essential

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