Working At Bitso

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

Your Purpose

As a People Operations Analyst, your role is to optimize our HR processes for a seamless employee journey. Lead HR system management, ensure data accuracy, and contribute to a smooth life cycle from pre-onboarding to terminations.

Reports To

People Operations Manager

Who You Are

  • 1-2 years of experience in HR/People teams for a fast-growing, global company.
  • Experience with HR systems and data handling, specializing in managing HR processes throughout the employee lifecycle. Bamboo experience is a plus.
  • Experience meticulously maintaining and auditing processes for data accuracy.
  • Familiarity with HR regulations in at least one of the following countries: Argentina, Brazil, Mexico, Colombia (beneficial but not mandatory).
  • Strong analytical skills, emphasizing data accuracy and attention to detail.
  • Strong communication and collaboration skills across diverse teams, paired with a proactive problem-solving approach. Accountable and autonomous, ensuring task ownership for successful outcomes.
  • Adaptable to change, with a high tolerance for ambiguity and frustration.

What You Will Do

  • Lead HRIS administration, ensuring seamless functionality and user experience aligned with global policies.
  • Proactively maintain accurate and secure employee data through audits and cross-functional collaboration.
  • Identify, implement, and streamline HR process improvements in collaboration with stakeholders.
  • Serve as the go-to team member, providing day-to-day HR support for employees.
  • Assist in data audits, compliance audits and filings, payroll processing, and benefits.
  • Document team processes to enhance transparency and efficiency.
  • Manage relationships with vendors , ensuring effective collaboration and service delivery.
  • Oversee the maintenance and follow-up on team data dashboards, ensuring accuracy and optimizing their functionality.
  • Own the full employee lifecycle, including pre-onboarding, onboarding, contracts, documentation, incidents, and terminations.

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.


Who We Are

With over 7 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:

  • Be Human: we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
  • Drive Change: we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
  • Choose Bold Honesty: we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
  • Be An Owner: our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.

Learn more about our culture and values.

Compensation & Benefits

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer:

  • Me Time program, including unlimited paid time off.
  • Remote-first work environment.
  • Employee Stock Option program.
  • Zero trading fees through our Bitso app.
  • Extended Family Leave policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
  • Premium health, dental and life insurances in Mexico, Brazil and Argentina.
  • Volunteering days.
  • Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!

  • These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
  • This role is expected to work remotely.
  • To see our Privacy Policy please click here.

People Operations Analyst

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