Job Description

Hi, we’re Treatwell.

Here at Treatwell, we are changing the way people book their hair and beauty services. We make booking hair, beauty and spa treatments simple, effortless and fast – around the clock.

Today we are the leading beauty booking platform in Europe working with over 30,000 salons, processing over 1 million orders per month and operating across 11 countries. Our success to date is completely down to the 500 talented, passionate and brilliantly-talented people working together to harness the power of beauty, and the beauty of technology.

However, we are still not even close to being done. Today, less than 5% of hair and beauty is booked online - that’s tiny. We believe that booking online is inevitable and our mission is to give every customer their perfect hair and beauty experience.

But, for us to really fulfil our vision of revolutionising the industry we need to do something much more profound… we need to grow the entire industry and empower more people to feel good about themselves more often. We believe that Treatwell can make the world more radiant.

The Role

The Performance Marketing Lead is integral in driving Treatwell’s strategy in accelerating growth. Addressing complex business problems, you’ll use your comprehensive knowledge in marketing combined with your technical and analytical skill set to proactively explore and solve different business challenges.

Not only do you have an in-depth understanding of data, digital and analysis, you also exemplify strong leadership skills, capable of coaching and guiding a team of experts to support the wider business on key commercial results. Your objective will be to design and implement effective and valuable actions that deliver efficient growth across all our markets. However, you will be required to walk the extra mile and find new and innovative ways through the usage of your marketing expertise.

Reporting into the Growth Marketing Director, you will sit in a cross functional team.

Responsibilities

  • You will steer the marketing operations spend and order target for all markets.
  • Lead a multi-disciplined marketing operations team organised into a cross-functional channel structure.
  • Support your team in the delivery of their budgeted KPIs while maintaining efficiency
  • Invest in your teams development and generate a culture of hungry high-impact focused professionals.
  • Own the performance marketing strategy to drive growth from new and existing marketing channels (Affiliate, Programmatic, Paid Social and Paid Search).
  • Work closely with the MARTECH, Marketing Analytics and Product teams to scale fast and iterate your strategy.
  • Design and implement a test-and-learn framework
  • At the forefront of industry trend with a strong understanding of the market through quantitative and qualitative analysis that can transform into tactical optimisations in the channels.
  • Influencing and leveraging the team and other business partners to implement valuable projects that deliver improved performance.

Skills and Experience

  • 4+ years in digital marketing
  • A history of developing a multi person team with clear and customised performance objectives
  • Strong track record of multi channel knowledge and optimisation
  • Worked with million dollar budgets and large scale campaign structures
  • Comfortable with multi stakeholders management across the organisation - including Engineering, Data, MARTECH, Brand, Finance etc
  • Proven ability to continuously communicate and influence a longer term strategy with peers and leadership
  • Technical and analytical skills will be valued
    • SQL
    • R
    • Python
    • Google Script
  • Confident working under pressure with self-motivation to find what is the next thing.

Perks:

  • Flexible holiday policy - we don’t count how many days you’ve taken
  • £600 Treatwell vouchers every year
  • Wellness fund and Growth fund for subsidised activities and learnings with your team
  • High end computer with operating system of your choice
  • Kitchen stocked with breakfast, fruit and soft drinks
  • Benefits platform offering childcare vouchers, cycle to work scheme, high street discounts and more
  • Enhanced parental pay
  • Enhanced pension
  • Fantastic parties and social events
  • Legendary Friday social events
  • Work alongside a talented, entrepreneurial team in a lovely Central London office (WC1V)


Treatwell is an ‘Open to All’ employer and warmly welcomes every body to the team. People of colour, LGBTQIA+ people, neurodiverse peo

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