Job Type


Ideas change the world. Help us change the way the world manages them.

Department: Filing & Prosecution Support Services

Job Title: IP Analyst

Role: Docketing

Reporting To: Manager Operations

Main Accountabilities:

  • Prioritize daily docketing requests and other allocated tasks as agreed with client to complete in each day to keep IPMS current and correct.
  • Review patent & trademarks prosecution related documents (US & Non-US) received via mail or shared site and update/create the records in IPMS as per the standard operating procedures (SOP).
  • Effective communication with Attorneys, Paralegals, Law firms, Foreign agents and other stake holders to seek instructions and clarification on certain tasks.
  • Create and update patent & trademarks records in IPMS along with family linking of direct and subject matter related (SMR) applications.
  • Maintain the data integrity of IPMS and proactively monitoring the docket to ensure that all PTO & client deadlines are met.
  • Facilitate timely filing of patent and trademarks application & office action response through order letters and other required instructions.
  • Facilitate accurate and timely payment of all PTO fees including the maintenance fees; coordinate with client for payment instructions and coordinate with annuity service providers or law firms.
  • Abreast of changes in PTO guidelines and procedures and extend support to team with process related inputs.

Other Responsibilities:

  • Acknowledge completion of work through work allocation tool or Time Tracking Systems (TTS).
  • Improvise on standard of deliverables based on feedbacks from Quality Reviewer.
  • Attend conference calls with client to support the supervisor with process related inputs.
  • Suggesting process improvement opportunities and support during implementation
  • Assist supervisors in preparation of reports based on data stored in IPMS.
  • Schedule adherence to CPA policies.
  • Meeting expectations with individual, team as well as personal development goals.
  • Ensure compliance with CPA Global’s Code of Business Ethics and Corporate Conduct.


  • Client including external vendors - Law firms, Annuity service providers etc.
  • CPA Global Filing and Prosecution teams
  • Quality Auditors
  • IP Operations function heads
  • Continuous Improvement team

Skills Required: Competencies & Behaviours

  • IP Knowledge with experience to work on different IPMS' is added advantage and preferable
  • Good written & verbal communication skills
  • Basic MS office: Proficiency in Microsoft office suite programs, including Word, Excel, Outlook, etc.
  • Team player: Encourage team bonding and ability to work cohesively
  • Eye for detail; High concentration and focus
  • Cultural Sensitivity

Eligibility Criteria:

  • B.Sc. /M.Sc., B. Com, BBA, BA (Hons) graduates with minimum 50% aggregate
  •  Freshers from 2019-20 batch
  •  Experienced candidates with minimum 18 months of work experience

"The long term success of our business relies on our people feeling a part of what we're doing. Together, let's take the right steps to building a strong corporate culture." Simon Webster CEO.

If you have any queries please reach out to our recruitment team at this address:

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