Microsoft 365 (M365) Intelligent Conversation and Communications Cloud (IC3)
Intelligent Conversation and Communication Cloud (IC3) powers billions of real-time customer conversations across Microsoft’s first party (Teams, Skype), and second party (Dynamics) solutions. IC3 enables reliable and high-quality audio/video calling, meeting, and messaging services that work every time from anywhere seamlessly across all customer touchpoints. IC3 makes conversations on our platforms more intelligent in real-time empowering best-in-class productivity tools for the modern workplace where every call, meeting, or chat will make the next one better.
About the team
We are the team which powers all the messaging scenarios across IC3. We are among the one of the largest scale, business critical services in Microsoft. Our services run in every region and we process hundreds of millions of active users and billions of messages a day. One of our major goals this year is to revamp and re-architect our services, which will help us get to planet scale with the best end user experience in the industry. Micro Services we build must be highly scalable, highly available and extremely performant in geo-redundant multi tenant systems and honor obligations for data sovereignty, privacy, security and compliance. You will have an opportunity to work with a highly collaborative and fun team in a fast learning environment.
Benefits and Perks